Lia Hyundai of Hartford

Excellent I was very pleased with my buying experience. I was treated with respect and was offered food and drinks. I would absolutely recommend Lia Hyundai to I was very pleased with my buying experience. I was treated with respect and was offered food and drinks. I would absolutely recommend Lia Hyundai to anyone looking for a new car. More

My new Vehicle Mustafa took care of everything i got in and out very quick and he explained to me and everything was professional done, if you are reading this i rec Mustafa took care of everything i got in and out very quick and he explained to me and everything was professional done, if you are reading this i recomend you to work with mustafa...!!! More

N/A Good job.... I don't appreciate being forced to complete this session.. I don't appreciate being forced to complete this session.. I don't appreciate Good job.... I don't appreciate being forced to complete this session.. I don't appreciate being forced to complete this session.. I don't appreciate being forced to complete this session.. I don't appreciate being forced to complete this session.. More

New Car I have have only had one bad experience with Lia Hyundai in the ten years that I have had my car. The experience I had recently was good considering I have have only had one bad experience with Lia Hyundai in the ten years that I have had my car. The experience I had recently was good considering I only went to the dealership to have my old Tucson repaired. While waiting for the repair I was approached by Ed and he managed to talk me into buying a new car. He was polite and found the car I described to him. I was pleased. More

Terry Stone Had a great experience with Lia Hyundai in Hartford, CT. I would refer another person to this dealership. I love my new Tucson Very happy with my purc Had a great experience with Lia Hyundai in Hartford, CT. I would refer another person to this dealership. I love my new Tucson Very happy with my purchase. More

Lease Experience I was misguided and a simple apology or an attempt to resolve the issues would have made this experience a whole lot less complicated. Very disappoint I was misguided and a simple apology or an attempt to resolve the issues would have made this experience a whole lot less complicated. Very disappointed to receive the service I did after my purchase. JB was the only sales manager who was prompt and finally helped me out at the end. Overall, I will not be returning to this dealership. More

Wanted to trade in my vehicle Recently I decided to trade in my vehicle for something a little smaller because me and my fiance are trying to purchase a house. Lia Hyundai reached Recently I decided to trade in my vehicle for something a little smaller because me and my fiance are trying to purchase a house. Lia Hyundai reached out to me and invited me down on January 2nd. I arrived and was greeted by Josh in sales. We discussed my reasons for being there and what I was looking for. I told him I still owed money on my truck and he said they needed to find out how much I owed left. So he proceeded to tell me they needed to access my credit report to see what my remaining balance was. I told him that was fine as long as they were not going to run my credit and ad an inquiry. I specifically asked this twice. He reassured me this wouldn't happen and stepped away. Low and behold my credit alerts me that Hyundai has ran my credit and I have a new inquiry. When Josh came back I asked about this and was told that the finance associate was not supposed to do that and unfortunately there was no way to reverse this issue. This was my first red flag with this dealer. It was towards the end of the day and Josh asked if he could set me up with an appointment for January 5th. I agreed. I arrived at the dealer and was told Josh was not in that day. I left and came back the next day January 6th. Josh was there and we proceeded to look at a few vehicles and I picked one I liked. Josh asked if I wanted to proceed and I agreed. Once again they ran my credit and I was told they had to do it. Then Josh told me that if I wanted a better rate that I should consider a co-signer. I was ok with this and understood. I let Josh know that my co-signer had lower credit it then me and he said it was fine they just need more income from a second person for a better rate. I agreed and we set up another appointment for Saturday January 7th. I was on my way to the dealer which is a 35 min ride when Josh called right as I was getting off the highway and he told me he had to cancel my appointment and we could reschedule. Of course I was a little upset but I understand things happen. We set up an appointment for Monday January 9th. I arrived and was told Josh was out but another sales associate could help me out. Marshad I believe his name was introduced himself and we sat down at his desk. He had no clue what was going on and tried to start over from scratch. I told him I've been through all this and I have all my paperwork ready to go. He he proceeded to go talk to the fiance guy and put my co-signer info into the system. Within 2 minutes he was back out and very rudely told me that our credit was bad and we didn't make enough money. I was taken back by the way he said this and was a little confused. Between both of us we make plenty of money so I didnt understand. He didn't give me a reason or anything. He was very rude and didn't provide me with any information. I don't know how a dealer can treat a customer like this. After making so many trips and being tossed around I felt so upset with the way I was treated. I asked for my papers back and left the dealership. I've purchased many cars and this is by far my worse experience ever. I would never recommend this dealer to anyone. More

No pressure Excellent salesman. Listened to what I wanted and didn't try to sway me towards a different vehicle. Worked within my budget. Very professional and co Excellent salesman. Listened to what I wanted and didn't try to sway me towards a different vehicle. Worked within my budget. Very professional and courteous service. More

Great dealership This is my second car from lia hyundai and recommend them to all my friends and family the service department completes job as promised and the donuts This is my second car from lia hyundai and recommend them to all my friends and family the service department completes job as promised and the donuts are great! More

Mohamed was terrific. He was professional and courteous and answered all questions. He provided a great car buying experience. He provided car training duri was terrific. He was professional and courteous and answered all questions. He provided a great car buying experience. He provided car training during test drive and was extremely helpful. He is a terrific person. More