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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
453 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 453 reviews

May 06, 2025

I can not say enough about service representative Sami Dawood, He is very knowledgeable and pleasant to talk to. He makes you feel you are getting the best service possible. I have been very pleased with More

by johnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
May 07, 2025 -

Lia INFINITI responded

Johnna, we're delighted Sami has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

May 03, 2025

My service representative Sami Dawood was friendly and did a great job describing the work that was done and went the extra mile to get the job done in the scheduled timeframe! Thanks Sami! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Sami Da'Wood
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May 07, 2025 -

Lia INFINITI responded

Marlene, thanks for taking a moment to let us know how helpful you found this visit with Sami! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 02, 2025

Sami Dawood took care of me and insured that my car was serviced promptly and appropriately. Great communication and the work was done timely. More

by aldenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
May 07, 2025 -

Lia INFINITI responded

We appreciate your 5 stars for Sami! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

April 30, 2025

I would highly recommend visiting Bill Kane at Lia Infiniti prior to purchasing your next vehicle. He was great to work with! More

by aholmes10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
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Apr 30, 2025 -

Lia INFINITI responded

Thank you for taking a moment to shout out Bill. He's a fantastic person to work with, and we sincerely appreciate your kind words and recommendation. We hope to work with you again some day!

April 25, 2025

My recent experience at Lia Infiniti was exceptional, especially due to the service provided by Sami Dawood..He greeted me as I arrived for service, verified what I wanted done, and kept me appraised of More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 25, 2025 -

Lia INFINITI responded

Pete, thanks for letting us know Sami and our service team did a great job. Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

April 24, 2025

Every time I’m there I’ve been assisted by Sammi. He’s very helpful and always tries to make sure you leave satisfied. More

by Sekou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 25, 2025 -

Lia INFINITI responded

Thank you for always trusting Sami and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

April 24, 2025

Jon Hayes (service manager) was excellent. Knowledgeable, courteous and timely. Highly recommend the dealership and service department More

by bajahebbs14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi, Jon Hayes, Mark Perrotti, Jahnai Reeves
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Apr 25, 2025 -

Lia INFINITI responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Jon's expertise. Please come see us again some day!

April 22, 2025

Very attentive to the problems I experienced have with my car! Always willing to help More

by gviscosi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 22, 2025 -

Lia INFINITI responded

Thank you for sharing what made this a great service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

April 15, 2025

Michael Bingham was very helpful, communicated in a detailed manner and customer service oriented. Lia Infiniti”s service department has been very user friendly and responsive. More

by Ageorgeadis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Apr 16, 2025 -

Lia INFINITI responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Michael and the team have always taken such great care of you and your vehicle. Thank you for making Lia INFINITI your #1 choice for service.

April 09, 2025

Dawn did a good job on the sale in general. Was promised on test drive the car would be thoroughly detailed and buffed. Unfortunately I picked up the car in a rainstorm and did not realize un More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dawn Owens
Report | Print
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