
Lia INFINITI
Cohoes, NY
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I have a low mileage Q50, and my tech, Sami D'wood, arranged for a water pump replacement that was covered under warranty. On the day of the app't., he arranged to have me driven home and returned whe arranged for a water pump replacement that was covered under warranty. On the day of the app't., he arranged to have me driven home and returned when the service was complete. I always try and work with Mr. Da'wood when it's time for a service app't. He is a most outstanding service representative! More
I recently had my vehicle services at Lia Infiniti. My service rep - Michael Bingham was very knowledgeable and helpful in explaining some of the options on my vehicle. even took the time to take me My service rep - Michael Bingham was very knowledgeable and helpful in explaining some of the options on my vehicle. even took the time to take me out to my vehicle to show me exactly how to set or change the options. More
Sami Dawood provided me excellent service & explained the repair needed for my 20 yr Infiniti G35x Sami also provided transportation from the dealership to & from Albany. I was extremely pleased with my int repair needed for my 20 yr Infiniti G35x Sami also provided transportation from the dealership to & from Albany. I was extremely pleased with my interaction with Sami Dawood & he did not treat me as a “dumb old lady” More
William Golden was incredibly helpful in getting my alignment sorted out. Professional, knowledgeable, and easy to work with—highly recommend! alignment sorted out. Professional, knowledgeable, and easy to work with—highly recommend! More
5 Stars – Excellent Service Experience I had a great experience working with Sami Dawood as my service advisor. He was professional, knowledgeable, and extremely helpful throughout the entire process. S experience working with Sami Dawood as my service advisor. He was professional, knowledgeable, and extremely helpful throughout the entire process. Sami took the time to explain exactly what my Infiniti Q50 needed, and his recommendations were spot on. He kept me updated, answered all my questions clearly, and made sure everything was handled smoothly and on time. You can tell he genuinely cares about his customers. Highly recommend working with Sami if you want honest, high-quality service! More
Michael Bingham did an excellent job with my recent services needed on my QX 60. He provided me all the facts and information to get the job done. My car was also ready before the estimated time. Great services needed on my QX 60. He provided me all the facts and information to get the job done. My car was also ready before the estimated time. Great job! More