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Lia INFINITI

Cohoes, NY

4.8
470 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 470 reviews

September 10, 2025

They are very helpful and try to be accommodating. Mike Bingham explains everything in detail. More

by Tracy Amsden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Sep 10, 2025 -

Lia INFINITI responded

That's great to hear, Tracy! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Mike was convenient and insightful. See you next time!

August 20, 2025

I worked with Sami Dawood in the service dept and he was very detailed with my issues with vehicle. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 20, 2025 -

Lia INFINITI responded

That's great to hear, Ash! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

August 20, 2025

I recently had my vehicle services at Lia Infiniti. My service rep - Michael Bingham was very knowledgeable and helpful in explaining some of the options on my vehicle. even took the time to take me More

by john.heid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Aug 21, 2025 -

Lia INFINITI responded

Hi, John! Thank you for telling us the highlights of your service visit with Michael! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 20, 2025

Joseph Franklin was knowledgable, accommodating and friendly. My purchase of the QX60 was simple and easy. More

by Kcin12123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Franklin, Mark Perrotti
Aug 21, 2025 -

Lia INFINITI responded

We're super happy you had such a great dealership experience with Joseph. Thank you for your fantastic review of his assistance. We'd love to work with you again some day!

August 14, 2025

Sami Dawood provided me excellent service & explained the repair needed for my 20 yr Infiniti G35x Sami also provided transportation from the dealership to & from Albany. I was extremely pleased with my int More

by jwoodard546
Recommend Dealer
Yes
Employees Worked With
Sami Dawood Handled paperwork
Aug 18, 2025 -

Lia INFINITI responded

Thanks for letting us know how satisfied you were with Sami's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 04, 2025

William Golden was incredibly helpful in getting my alignment sorted out. Professional, knowledgeable, and easy to work with—highly recommend! More

by Mattd0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Golden
Aug 05, 2025 -

Lia INFINITI responded

Matt, thanks for your positive feedback on the service provided to you by William! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

July 29, 2025

5 Stars – Excellent Service Experience I had a great experience working with Sami Dawood as my service advisor. He was professional, knowledgeable, and extremely helpful throughout the entire process. S More

by Mattd0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Jul 30, 2025 -

Lia INFINITI responded

Matt, thank you for sharing positive feedback on Sami! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!

July 25, 2025

Michael Bingham did an excellent job with my recent services needed on my QX 60. He provided me all the facts and information to get the job done. My car was also ready before the estimated time. Great More

by tteal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Jul 28, 2025 -

Lia INFINITI responded

We're happy you enjoyed an accommodating and thorough visit with Michael! It is always our pleasure to empower our clients to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

July 20, 2025

I was working with Joey and he went above and beyond to help me find a specific car for my son. I ended up finding it through a private sale. When I told Joey this, he asked me for the VIN so he could make More

by jtisenchek76
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 21, 2025 -

Lia INFINITI responded

Thank you for taking a moment to share positive feedback on Joey. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 16, 2025

Appreciate the ease of making an appointment, the updates while waiting for the service to be completed, and the video walk thru of the check points. More

by susiequiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Jul 16, 2025 -

Lia INFINITI responded

Thank you for telling us the highlights of your service visit, Susie! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

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