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Lia INFINITI

Cohoes, NY

4.8
454 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 454 reviews

September 09, 2023

Lia has always and continues to do an outstanding job, Rodney Curl is to be commended for being customer centric. I wouldn't buy a car from anyone other than Kevin Carhart. More

by WAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Sep 12, 2023 -

Lia INFINITI responded

Thank you for the honor of having been of service to you over the past years, WAZ! We're pleased you continue to receive the best care and guidance from Rodney and Kevin. Please don't hesitate to get in touch whenever Rodney, Kevin, and the Lia Honda team can assist you again. It's always our pleasure!

September 08, 2023

Excellent service and easy to schedule. Always get us in quickly and the complimentary car wash is cool too. More

by patrickInfiniti guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Remington, Nicole Mcnally, Kevin Carhart, Dawn Owens, Tim Nacaratto, Cathy Garrison, Loreli Burkhouse, William Kane, Kevin Graham, Colin Barth
Sep 12, 2023 -

Lia INFINITI responded

Thank you, Patrick! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of from start to finish. We appreciate your continued business and look forward to seeing you at your next visit!

September 05, 2023

Lia Infiniti never fails to exceed expectations. They always treat me with the most respect and I feel good knowing that they have my best interest in mind More

by dzirphantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood
Sep 07, 2023 -

Lia INFINITI responded

That's so nice to hear! Thank you for sharing your thoughtful review of our service team. It is our pleasure to assist you with your automotive needs, and we hope you won't hesitate to get in touch the next time we may be of service to you. See you next time!

September 05, 2023

Dawn Owens at LiIA Infiniti in Latham NY was very helpful during my recent car buying process. More

by Tom B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Sep 07, 2023 -

Lia INFINITI responded

Hi, Tom! Thank you for stopping by to give credit to Dawn for making this such a remarkable dealership experience. We're thrilled she provided you with an accommodating and smooth transaction. Congratulations on the new INFINITI! We wish you all the best in the journeys yet to come, from all of us at Lia INFINITI!

September 01, 2023

Micheal was a big help with my car getting fixed. After seeing my frustration he assisted with directing me to Aubrey to take care of a serious matter with my vehicle. More

by roberts_romel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Bingham , Sami Da'Wood
Sep 01, 2023 -

Lia INFINITI responded

Thanks for the 5-star review of Michael! We truly appreciate your business, and we're pleased to know how helpful Michael was to you during this visit. Please don't hesitate to come see us again some day!

September 01, 2023

My service writer Sami Dawood was amazing. Sami was very knowledgeable and helped me through the whole process of getting my vehicle serviced. Sami is a great asset to Lia Infiniti and I look More

by Jay Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Sep 01, 2023 -

Lia INFINITI responded

We're so happy to hear that, Jay! Thanks for letting us know how pleased you were with Sami's assistance and insight during this visit. We, too, look forward to working with you again, and wish you many happy travels until then.

September 01, 2023

Michael Bingham was my service representative on my recent visit to Lia Auto. I found Michael to be very professional and knowledgeable as a service rep. He was very helpful in resolving my auto issues More

by KNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Sep 07, 2023 -

Lia INFINITI responded

KNF, thank you for your stellar review and recommendation of Michael! We're pleased to know how satisfied you were with his support and the insight he imparted to you. We hope you'll continue to choose Lia INFINITI for all your automotive needs!

August 31, 2023

I had a great experience leasing my new 2023 QX60 at Lia Infiniti. Bill Kane (sales rep) was fantastic and made the process very easy and enjoyable. More

by adalexander01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Sep 01, 2023 -

Lia INFINITI responded

Thanks for taking a moment to recognize Bill's excellence by sharing your positive feedback! We're thrilled you enjoyed a smooth and seamless leasing process. Congrats on the new QX 60! Best wishes for happiness in all your travels to come, from the whole team at Lia INFINITI!

August 25, 2023

Everyone was so friendly. Made you feel comfotable no pressue from anyone. Had a great experience with my salesman.his name is Jake Willi. very friendely and very helpful i More

by nancyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark not sure of his last name., Jake Willi
Aug 28, 2023 -

Lia INFINITI responded

Nancy, thank you for your lovely feedback on Jake! We're absolutely delighted Jake's support and expertise ensured a smooth and pleasant transaction. Congratulations on your pre-owned INFINITI! We wish you all the best in your journeys ahead, from everyone at Lia INFINITI!

August 19, 2023

Everyone at Lia Infiniti is great to work with and talk to. They are always there to help. Michael Bingham service manager is ready to help and will make sure infinity provides the best service as well as More

by chimera_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael bingham
Aug 22, 2023 -

Lia INFINITI responded

Thank you for stopping by to give credit to Michael for always taking excellent care of you and your vehicle. We truly appreciate your continued business, and we hope to be of service to you for many years to come!

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