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Lia INFINITI

Cohoes, NY

4.8
453 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 453 reviews

August 16, 2023

I made an appointment and the first time, they had overbooked and had to reschedule me. When I came to the shop, they got me in right away and had a loaner car ready for me. They kept me informed of t More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Aug 17, 2023 -

Lia INFINITI responded

Hi, JD! Thanks for letting us know how pleased you were with how our service team handled your vehicle's visit. We're happy they ensured accommodating assistance and timely work on your vehicle's repairs. Please come see us again some day!

August 11, 2023

Everyone was kind and helpful specially celeste Hill also liked the coffee and donuts while waiting thank you More

by Muskellydeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Aug 15, 2023 -

Lia INFINITI responded

Thank you for letting us know how satisfied you were with this visit! We're glad you enjoyed a comfy wait as well as the attentive service provided to you by Celeste. We wish you the safest of travels until we may assist you again!

August 08, 2023

Excellent , professional. , friendly , accessible,dd 33 55 d d excellent service at the same time for all the More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood
Aug 08, 2023 -

Lia INFINITI responded

Thanks for the 5-star review, Jeff! We're delighted you enjoyed a very pleasant buying experience with our team. Congratulations on your new pre-owned INFINITI! Best wishes for amazing travels in your future, from the whole team at Lia INFINITI!

August 08, 2023

Professional. Accurate, timely., loaner car is a huge help for me . Knowledgeable, place is clean & tidy. Modern facility!! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan, Dan O'Connell, Sami Da'Wood
Aug 08, 2023 -

Lia INFINITI responded

Jeff, thanks for taking a moment to tell us everything you liked about this experience! We're happy our service team made sure you had alternative transportation while we worked on your vehicle. Thanks for choosing Lia INFINITI for your automotive needs!

July 29, 2023

Celeste Hill is efficient, super personable and made our service experience wonderful. Making an appointment was also very easy. More

by susiequiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Jul 31, 2023 -

Lia INFINITI responded

Susie, thanks for stopping by to share some positive feedback on your experience in our service department. We're glad Celeste did everything she could to ensure a thorough service for your vehicle and pleasant experience for you. Please come see us again some day!

July 27, 2023

Rodney Curl is my service advisor. He is very professional & knowledgeable., He listened to my concerns & was a big help in getting me a loaner car during my vehicles service ., the de More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes
Jul 27, 2023 -

Lia INFINITI responded

Thank you for the positive feedback, Jeff! We're so happy Rodney provided you with a communicative and smooth service experience. We appreciate your business, and hope you'll come see us again some day!

July 25, 2023

Very friendly & professional service. It was my pleasure to work with Celeste Hill for both of my recent visits. All issues were resolved successfully. More

by retirement07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Jul 26, 2023 -

Lia INFINITI responded

Great! Thanks for letting us know your automotive issues were all addressed and resolved to your satisfaction. Celeste will certainly appreciate having earned the 5 stars. We hope to ensure the same circumstances at your next service appointment!

July 19, 2023

I had a wonderful experience with Celeste Hill in service. She is amazing. Made me feel very comfortable and I would go back there as long as I know she was there. More

by baileydebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill she is amazing
Jul 20, 2023 -

Lia INFINITI responded

Hi, Bailey! Thank you for letting us know how satisfied you were with Celeste's assistance at this service visit. We're pleased she made your experience supportive and pleasant. We hope to ensure the same circumstances at your next appointment!

July 11, 2023

Dealership was very clean and everyone was amazing, friendly and made you feel welcome. William Kane was super helpful. More

by Dave D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Jul 13, 2023 -

Lia INFINITI responded

Thanks a lot, Dave! We're delighted to know how much you enjoyed working with William to successfully close the deal on your new pre-owned vehicle. Congratulations! We hope you absolutely love it, and we wish you nothing but joy and satisfaction in your upcoming travels, from all of us at Lia INFINITI!

July 09, 2023

Excellent service experience. Sami Dawood worked to get a great price on oil and filter change. Also, great deal on tire rotation, engine air filter and cabin air filter replaceme More

by Louatalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Jul 11, 2023 -

Lia INFINITI responded

Thanks for letting us know how happy you were with Sami's insight and assistance in getting your Nissan taken care of! We're glad his efforts met with your complete satisfaction. Enjoy your summer travels, and we'll see you at your next appointment!

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