Lia INFINITI

I can't say enough about Sami! I brought in my car after a fight with a sidewalk ended in the sidewalk's favor. Sami told me he wasn't sure there was anything he could do, but he I brought in my car after a fight with a sidewalk ended in the sidewalk's favor. Sami told me he wasn't sure there was anything he could do, but he would do his best. He got my car in quickly. Informed me that it was not safe to drive, but he would see what he could do about getting me a replacement part. He tried everything he could before telling me I was out of luck in the nicest possible way. I am thankful that he was my service advisor that day and truly appreciate the time and compassion he showed me. More

Sami Dawood represents Infiniti well. He acknowledged us, kept us informed of cost and time, was knowledgeable and professional, so much so that I will request him every time we return. He acknowledged us, kept us informed of cost and time, was knowledgeable and professional, so much so that I will request him every time we return. It was evident he cared. Infiniti needs more employees like him. Thanks to the technician also as our service did not help his paycheck very much, yet he got the job completed quickly. More

Everyone is always very nice from the time you pull in till the time you leave till the time you leave More

I am always with the service at Lia Infiniti. They are most professional and courteous. Celeste Hill was my service rep and Icouldn’t be more pleased. Keep up the good work! They are most professional and courteous. Celeste Hill was my service rep and Icouldn’t be more pleased. Keep up the good work! More

Excellent service when dealing with William Kane, very personable and very knowledgeable of the QX50 personable and very knowledgeable of the QX50 More

Everyone is very helpful from sales to service. Dealership is also kept in immaculate condition Dealership is also kept in immaculate condition More

Fast friendly service. I brought in my Infiniti to the dealer for repair (engine sign). Michael Bingham registered my car for repair. He was very professional as well as kn I brought in my Infiniti to the dealer for repair (engine sign). Michael Bingham registered my car for repair. He was very professional as well as knowledgeable. He provided me with cell phone as well as service station phone number in case i need to follow up.shortly he contacted me to let me know he has to order some part and will let me know as to when the car will be ready. After my car was fixed he went over in detail what part was exchanged and answered any questions l had.very satisfied with customer service More

Rodney Curl you went way above and beyond to help me with everything that was going on with my car and the situation. If it wasn’t for you I don’t know what I would do. I love my Infiniti and I would definit everything that was going on with my car and the situation. If it wasn’t for you I don’t know what I would do. I love my Infiniti and I would definitely buy another one. Rodney Curl and Team keep up the Great work. You are all Awesome and I appreciate all of you. Again Thank you. More

Michael Bingham was the representative who assisted me. Michael was patient knowledgeable and friendly. When Michael realized I was going to be waiting for my husband to pick me up, he quickly offered to p Michael was patient knowledgeable and friendly. When Michael realized I was going to be waiting for my husband to pick me up, he quickly offered to provide a Lyft for me. This is exactly the kind of service which will keep me coming back! Thank you Michael! More

Great customer service and service team! They have service scheduling coordinator, she was wonderful and helpful on the phone! Call in for service! In the past I have worked with Sami, Mike They have service scheduling coordinator, she was wonderful and helpful on the phone! Call in for service! In the past I have worked with Sami, Mike and Rodney all great service advisors. My service is always a great expierence, that's why we continue to come back :) highly reccomended and they shuttled me home so I didn't have to wait in the dealership. In the past I have utilized their ride share program too, they are responsive and prompt More