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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
453 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 453 reviews

April 12, 2023

The entire buying experience was excellent. Great service from start to finish including online service and working with the finance manager. My sales associate Jacob Willi was extremely helpfu More

by louisventresca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi, Kevin Graham
Report | Print
April 12, 2023

Helpful staff Friendly & knowledgeable Mike was very nice and answered my questions about service and cars More

by Gclark6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B, Lisa Dugan
Report | Print
April 02, 2023

Courteous, attentive staff. Good facilities that support all service needs post purchase. Very customer focused. More

by Sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Dawood
Report | Print
Apr 03, 2023 -

Lia INFINITI responded

Sn, thanks for stopping by to share positive feedback about our service department! We're so happy our team has consistently provided you with the support and insight you need for your INFINITI's services. Please don't hesitate to call if we may be of service to you in any way. Thanks for choosing Lia INFINITI!

March 30, 2023

Good and fast friendly service, no trying to oversell other services, on time as promised More

by RHinostroza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Lisa Dugan
Report | Print
Mar 31, 2023 -

Lia INFINITI responded

Thanks for the wonderful feedback on your service visit! We're glad your vehicle's needs were handled efficiently, and you were safely returned to the road after only a brief wait. We hope to be of service to you again some day when you need it. Safe travels until then!

March 16, 2023

Great service from Michael Bingham. Was considerate and explained everything . Got me in and out. More

by Stephen.coffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Mar 17, 2023 -

Lia INFINITI responded

Hi, Stephen. Thanks for letting know Michael provided you with an accommodating visit. We love reading great news about our team and we hope the 3-star rating was just a mistake. If there are any concerns we may help you with, feel free to reach out for our assistance. Thank you for choosing Lia INFINITI for your automotive needs! Jeremy Rolfe General Manager Lia INFINITI jrolfe@liacars.com

March 14, 2023

Worked with Bill Kane who has earned by business for 9 years. They provide great service! More

by Terry.nawrot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Report | Print
Mar 15, 2023 -

Lia INFINITI responded

Terry, thanks for stopping by to share positive feedback on your dealership visit with Bill! Your continued business is an honor and we're so happy Bill continues to provide you with his very best assistance. Congrats on the new INFINITI! We wish you all the best in your journeys ahead. Thanks for always choosing Lia INFINITI!

March 03, 2023

Incredible service. Easy appointment process, pick up /returned vehicle from my home, anticipated maintenance completed as promised with no surprises. Lisa Dugan is an o More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Mar 03, 2023 -

Lia INFINITI responded

SC, we couldn't ask for a better endorsement of Lia INFINITI and your service advisor, Lisa! Thank you for your very thoughtful feedback. We are pleased to be serving your automotive needs and we hope to continue earning your loyalty at each service visit. We'll see you next time!

March 02, 2023

I am a lifetime customer with Lia Infiniti! ! This is my 3rd car I've purchased with them, and I am always beyond satisfied with their level of customer service. More

by mosuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Perrotti, William Kane
Report | Print
Mar 03, 2023 -

Lia INFINITI responded

Thank you for stopping by to give us another 5-star review, Mosuch! We sincerely appreciate your loyalty to Lia INFINITI over the years. We hope you are LOVING your BMW and we wish you nothing but happiness in your upcoming travels, until our paths cross again!

February 28, 2023

Lisa Dugan Excellent knowledgeable personal interactions and is akways helpful and goes the extra mile every visit More

by crem13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan , Kevin Carhart
Report | Print
Mar 01, 2023 -

Lia INFINITI responded

That's fantastic! Thanks for letting us know Lisa has consistently provided you with her very best service at all of your visits. It's our pleasure to assist you with any and all automotive needs as they arise and we hope to continue to do so for many years. Thank you for choosing Lia INFINITI!

February 28, 2023

Jake at Lia Infiniti was wonderful to work with, he worked really hard to make everything work out. He was such a pleasure to interact with. More

by tmvandenburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi
Report | Print
Mar 01, 2023 -

Lia INFINITI responded

Thanks so much for the 5-star review of Jake! Your complete satisfaction is why we do what we do, so we're very pleased you enjoyed a supportive dealership experience with his assistance. Congrats on your new INFINITI! We hope you love it, and we wish you safe and pleasant journeys until we see you again!

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