
Lia INFINITI
Cohoes, NY
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Brian at service was very helpful and accommodating.I am strongly recommending this dealership. Brian was very professional and knowledgeable about my car’s care. strongly recommending this dealership. Brian was very professional and knowledgeable about my car’s care. More
Excellent service by Peyton Rice. Easy person to deal with. Hope every dealership would be like this one. with. Hope every dealership would be like this one. More
Wonderful service, extremely helpful staff, and even though I didn’t buy my q50 from them they still help me without charging me extra money when i bring it in for extended warrenty work 10/10 buying my though I didn’t buy my q50 from them they still help me without charging me extra money when i bring it in for extended warrenty work 10/10 buying my next car through them More
Lisa Dugan was accommodating and professional. Pleasure servicing my vehicle at their clean and convenient facility. Adding this due to a twenty five word minimum for some reason? servicing my vehicle at their clean and convenient facility. Adding this due to a twenty five word minimum for some reason? More
If you buy Certified Pre Owned Car here, make sure to take it to a private mechanic for a full check up. They sold a CPO that has been damaged and repaired by the dealership and they are refusing to fix take it to a private mechanic for a full check up. They sold a CPO that has been damaged and repaired by the dealership and they are refusing to fix the problem. I was able to access the history of repairs for my car after registering on their website. It clearly shows there were a ton of body repairs done to this car, which was never disclosed to me and when mentioned this to them, they said they don’t know anything about this or don’t see anything on their end. According to their mechanics, there is nothing wrong with the car, when I clearly feel a lot of play in the steering wheel, constant vibration, and a constant strange noise is present on the same side where the repairs where done. I had the same QX60 for 3 year lease, which I just returned so I know how this car is supposed to drive. I have filled a complaint with attorney general for Fraud and now awaiting for the next steps. More
Worked with Lisa Dugan in service for many years now, she’s the best. Explains everything gets keeps you updated just does it right. It’s not cheap there but the mechanics know the cars, thanks Lisa - Jo she’s the best. Explains everything gets keeps you updated just does it right. It’s not cheap there but the mechanics know the cars, thanks Lisa - John More
Traveling from Michigan to Albany and hit a deer. Brian Lomnicki and his crew immediately made time for me. Brian got us in first thing in the morning and did everything he could to accommodate a nervous m Lomnicki and his crew immediately made time for me. Brian got us in first thing in the morning and did everything he could to accommodate a nervous mother and daughter far from home. They made sure my daughter and I were safe to drive our Infiniti back to Michigan and we will be forever grateful!! Top notch customer service! More