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Lia INFINITI
Cohoes, NY
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 407 reviews
September 10, 2019
Courteous and professional service Recent service appointment was done professionally and courteously by Jonathan Hayes. Service was performed on time. Jonathan did a thorough and profe Recent service appointment was done professionally and courteously by Jonathan Hayes. Service was performed on time. Jonathan did a thorough and professional job explaining the service done and recommending future service that will need to be performed in the near future. More
by Phil B.
Employees Worked With
Jon Hayes
Helpful September 08, 2019
Excellent service The salesman, Bill Kane, and the entire Lia team were extremely knowledgeable and helpful in getting me into my dream car, the Qx80. They answered all The salesman, Bill Kane, and the entire Lia team were extremely knowledgeable and helpful in getting me into my dream car, the Qx80. They answered all questions, addressed all of my concerns, and I am very happy. More
by LL
Employees Worked With
Jeremy Rolfe, Tim Nacaratto, William Kane
August 30, 2019
Excellent service! Excellent service by the staff! Had my car ready very quick! Explained everything that was done before I was charged. Even offered to wash the car aft Excellent service by the staff! Had my car ready very quick! Explained everything that was done before I was charged. Even offered to wash the car after the service! More
by Emanville
Employees Worked With
Jon Hayes
August 18, 2019
Great Service Dept This dealership has a great service department. They have always been extremely helpful to me and I appreciate it. Even though I was only there for a This dealership has a great service department. They have always been extremely helpful to me and I appreciate it. Even though I was only there for a routine oil change, Brian Lomnicki treated me respectfully and as a person who very well may buy another vehicle from Lia. As a woman I have sometimes been taken advantage of in regards to car maintenance but this dealer does not try to sell you things that your car does not need. More
by PrincetownMary
Employees Worked With
Brian Lomnicki , Jon Hayes, Lisa Dugan
August 11, 2019
Always Great Service I have leased or owned an INFINITI for almost 30 years.. For the most paper they have been great cars, fun to drive and very reliable. Without a d I have leased or owned an INFINITI for almost 30 years.. For the most paper they have been great cars, fun to drive and very reliable. Without a doubt, the biggest reason I have had to stay with INFINITI is the Service Department. Lisa Dugan has always done an outstanding job to provide pleasant and professional service for so many years. Why go anywhere else, when you are already dealing with the “best”. Thanks Scott More
by SWL
Employees Worked With
Lisa Dugan
August 06, 2019
Helped me out BIG time I recently had an issue where I picked up a broken key in my tire. I brought my car to Lisa Dugan at Lia Infiniti at 4:00 PM. Lisa was able to get my I recently had an issue where I picked up a broken key in my tire. I brought my car to Lisa Dugan at Lia Infiniti at 4:00 PM. Lisa was able to get my car in for me and into a loaner for the evening. My vehicle was completed the following morning. Lisa provided excellent service and was extremely helpful. I would definitely recommend Lisa and Lia INFINITI! More
by Vince D
Employees Worked With
Lisa Dugan
August 05, 2019
Excellent service. The only reason I keep buying an Infiniti auto is because Lisa Dugan is in the service department. She is professional and positive. She explains ever The only reason I keep buying an Infiniti auto is because Lisa Dugan is in the service department. She is professional and positive. She explains everything and how things are going.Truly,an asset to your organization. More
by Nancy
Employees Worked With
Lisa Dugan
August 05, 2019
Lisa dugan The main reason we keep buying INFINITI is Lisa Dugan she has been taking care of our vehicles for many years. She always takes care of us when we nee The main reason we keep buying INFINITI is Lisa Dugan she has been taking care of our vehicles for many years. She always takes care of us when we need service More
by Glen
Employees Worked With
Lisa Dugan
July 23, 2019
My New Q 50 My sales person was Matt Craver. He is very respectful and answered all my questions. We took a test drive and explained many of the features of the Q My sales person was Matt Craver. He is very respectful and answered all my questions. We took a test drive and explained many of the features of the Q50 as we drove. Back at the dealership we discussed price and trade in. Having a price in mind it took a few negotiations before a sales agreement could be reached. In order to get me a price I would agree to Matt and his manager actually placed me in another Q50 with a few more bells and whistles but with a better discount. I appreciate the work Matt has done to get me into the vehicle at a price I desired. I picked up the car several days later and Matt spent nearly 3 hours with me discussing the nitty gritty of the Nav system, audio, etc. and completing the paperwork. The only minor negative I should mention is when I got home to wash and wax the car I found quite a few little specs of ( adhesive )? On the surface of the car More
by My 1st Q50
Employees Worked With
Matt Craver
July 18, 2019
Exceptional service without a Appointment. Stop by to make a Appointment for oil change and 10000 mile Service. Brian Lomnicki asked me how much time I had free. Brian Lomnicki gave me an estim Stop by to make a Appointment for oil change and 10000 mile Service. Brian Lomnicki asked me how much time I had free. Brian Lomnicki gave me an estimate no how long the service would take. I agreed and my car was the next in line. During the multi-point inspection a defective in one of my tires was found. Brian Lomnicki informed me and let me see the defective. It was decided to replace the tire. I was especially surprised at the cost of the total Service. Brian Lomnicki went to great lengths to take care of my car. More
by Teflon
Employees Worked With
Brian Lomnicki
