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Lia INFINITI

Cohoes, NY

4.8
406 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 406 reviews

December 07, 2023

Celeste Hill was great. She helped with the issue I had and also explained and suggested additional services but without pushing too much. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Dec 07, 2023 -

Lia INFINITI responded

Ed, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Celeste's efforts could meet your satisfaction! We are thrilled to know that she helped with the issue you had, explained it and suggested additional services without being pushy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 01, 2023

Very professional and interested in what the customer shares. They care and check for satisfaction. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Dec 06, 2023 -

Lia INFINITI responded

Carolyn, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they are very professional and interested in what the customers share. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 21, 2023

Dawn Owen's my sales person was very knowledgeable friendly made the buying experience easy and enjoyable. The entire lia team did a great job. I would highly recommend them and I am definitely looki More

by DZIEDZIC101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Kevin Graham, Mark Perrotti
Nov 22, 2023 -

Lia INFINITI responded

Thanks so much for your lovely review of Dawn! Nothing means more to us than your satisfaction, so we're pleased Dawn did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels this holiday season from everyone at Lia INFINITI!

November 14, 2023

Excellent service and car quality. Sami Dawood Was very helpful. I’ve used Lia since 19&1. More

by Stephen.Hillinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Nov 15, 2023 -

Lia INFINITI responded

Thanks so much, Stephen! We appreciate your loyalty, as well as your positive feedback on Sami. We hope to have many more opportunities to be of service to you. Safe travels this holiday season!

November 14, 2023

Excellent service,Sami was very thorough and professional.I recommend anyone who sees this to give him a visit. More

by Rick Stanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Sami Da'Wood
Nov 15, 2023 -

Lia INFINITI responded

Rick, thanks for taking the time to recommend and review your service experience! We're happy Sami handled your visit with great care and diligence. We hope you'll continue to choose Lia INFINITI for all your automotive needs!

November 11, 2023

The service team did an exceptional job working through my issues and resolving. Great customer service. More

by jdwyerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood, Celeste Hill, Rodney Curl, Michael Bingham
Nov 13, 2023 -

Lia INFINITI responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia INFINITI your first choice for service!

November 08, 2023

Celeste Hill and the whole service team was great. They understood the problem, and outlined steps to fix my car. All in a timely manner!. More

by Dkenn3957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Nov 09, 2023 -

Lia INFINITI responded

Thanks for letting us know how satisfied you were with Celeste's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 31, 2023

Was having an issue with my engine light and was given an appointment quickly and the problem was addressed More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Oct 31, 2023 -

Lia INFINITI responded

Glen, thank you for your trust in our service team! We're happy your service advisor provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 31, 2023

No pressure salesperson. Informative review of options and technology features. Finance manager was very professional. More

by Geez37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane, Mark Perrotti
Nov 02, 2023 -

Lia INFINITI responded

That's wonderful! Thanks for the positive feedback on working with our sales team. We're delighted they effortlessly accommodated your interest in a new INFINITI. We wish you lots of happiness in your upcoming travels, from all of us at Lia INFINITI!

October 30, 2023

The engine on my Infiniti, which I purchased at Lia Infiniti several years ago, seized and had to be towed to Lia Infiniti for repair/replacement. The friendly, professional staff at Lia Infiniti were More

by Mike Millias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Zampella, William Kane, Celeste Hill, Mark Perrotti
Oct 31, 2023 -

Lia INFINITI responded

Thanks for the fantastic review of Celeste! She's the consummate advocate for our guests, and we're pleased she took exceptional care of you and your INFINITI. We hope you'll continue to choose Lia INFINITI for your service needs, Mike!