
Lia INFINITI
Cohoes, NY
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Trusting Experience Lisa Dugan and many of those at Lia Infiniti know how much my car means to me on a personal level and have helped to keep it in top shape since purcha Lisa Dugan and many of those at Lia Infiniti know how much my car means to me on a personal level and have helped to keep it in top shape since purchasing it there new and servicing it there ever since. Infiniti's are quality in every way. I know, because my car now has almost 221,000 miles on it. When I purchased it, I was told that with proper service, the body would wear out before the car would stop running. Another unique feature about the quality materials in the manufacture of my Infiniti I35 ... I have never needed a new muffler. All that has been needed through the years are new quality tires (from them), wiper blades, oil changes and proper tune ups. More
Salesman Matt Craver A+ Wife needed a vehicle ASAP due to an accident in her previous one. We contacted the dealership and spoke to Matt. He made the car purchase one of the Wife needed a vehicle ASAP due to an accident in her previous one. We contacted the dealership and spoke to Matt. He made the car purchase one of the easiest and most pleasant dealership experiences ever. He went out of his way with basically everything! Extremely happy customer and would make him a first call if looking for a vehicle. More
Lisa Dugan. The Best Lisa Dugan is world’s above any other service person I have dealt with - no matter the agency. Her knowledge and ability to meet the customer’s need Lisa Dugan is world’s above any other service person I have dealt with - no matter the agency. Her knowledge and ability to meet the customer’s needs are more than impressive. If her ethics and know-how could be communicated to other service techs at Lia it would truly be appreciated . More
Class Operation I just purchased another vehicle from Kevin Carhart. I am always treated with respect by the sales department and service department. I feel I get a I just purchased another vehicle from Kevin Carhart. I am always treated with respect by the sales department and service department. I feel I get a fair deal on purchases and quality service at all times. Lisa in Service is the best and the main reason I continue to purchase Infinity (5). I am very happy with this dealership and Kevin and Lisa’s professionalism. As long as Lia does not become a high end vechicle rip-off dealer like most, I will buy all future vehicles from them and continue to send my friends and family. More
Fast service! Jonathan Hayes was superb! I came in, unannounced, for service on my wife's QX60. Service was complete in less than 90 minutes.... including a hand wa Jonathan Hayes was superb! I came in, unannounced, for service on my wife's QX60. Service was complete in less than 90 minutes.... including a hand wash and interior vacuum. Highly recommended. More
None better Lisa Dugan is knowledgeable and extremely helpful in getting required services done. You can’t do better than work with her to ensure your car is run Lisa Dugan is knowledgeable and extremely helpful in getting required services done. You can’t do better than work with her to ensure your car is running as expected. More
Wonderful experience Went there for my maintenance Lisa Dugan helped me out she got me in and out as quickly as she could showed me to the waiting area offered me coffe Went there for my maintenance Lisa Dugan helped me out she got me in and out as quickly as she could showed me to the waiting area offered me coffee, More
Exactly satisfied customer Jacob Willi is definitely far the youngest and nicest salesman we had to deal with. Very knowledgeable and responsible, went out of his way to help Jacob Willi is definitely far the youngest and nicest salesman we had to deal with. Very knowledgeable and responsible, went out of his way to help us out with our new car. We would not have bought the car if it wasn't for his patients and honestly. Thank you Jacob More
Best Salesperson Ever Dawn Owens by far was the best salesperson I have ever had the pleasure to work with. She pushed for the best deal for us. Dawn truly delivered. I als Dawn Owens by far was the best salesperson I have ever had the pleasure to work with. She pushed for the best deal for us. Dawn truly delivered. I also want to say that Mark in finance was excellent. Lia Infinity is a great operation. More
Lisa Dugan always puts the customer front and center I had the pleasure of working with Lisa Dugan to setup and walk through the key milestones of my service appointment. Lisa even took the lead to orde I had the pleasure of working with Lisa Dugan to setup and walk through the key milestones of my service appointment. Lisa even took the lead to order new struts for my back gate as they have been acting up. She puts the customer first and always leaves her thumbprint on her service team. More