
Lia INFINITI
Cohoes, NY
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Great Customer Service Lisa went out of her way to accommodate us when we requested a spur of the moment appointment. During the appointment she kept us informed of every Lisa went out of her way to accommodate us when we requested a spur of the moment appointment. During the appointment she kept us informed of everything that was going on. She is truly an asset to the company. More
Great Service Lisa Dugan has been my contact for service at Lia infinity for the past several years, she has always been informative in my vehicle's needs and has a Lisa Dugan has been my contact for service at Lia infinity for the past several years, she has always been informative in my vehicle's needs and has always explained in detail what the service includes and why they should be done. My waiting times are always kept to a minimum and she keeps me informed on the progress when I am waiting. Dan More
Excellent Service Obtained the appointment that I requested. Upon arrival, I was immediately greeted by Lisa Dugan. I explained the problem that the car was experiencin Obtained the appointment that I requested. Upon arrival, I was immediately greeted by Lisa Dugan. I explained the problem that the car was experiencing (malfunctioning BlueTooth telephone calls) and my need for an inspection. Lisa explained how they would assess the problem and then subsequently fix it. I went to the waiting room where Lia provided coffee, donuts and bottled water. The problem was successfully addressed in less than an hour. Lisa explained what was done and my car was returned washed and vacuumed. Lisa asked if I would call the next day to make sure that the problem did not return. I sent her an email the next day indicating that all was well. More
Amazing Wonderful quality service and such kind and helpful people. Great outcome and very well done. Friendly employees and welcoming environment. Seems to b Wonderful quality service and such kind and helpful people. Great outcome and very well done. Friendly employees and welcoming environment. Seems to be where all the good people work. More
Dawn is the best!!! Although I have since switched to another luxury manufacturer, I worked with Dawn with three Infiniti vehicles throughout the years and she was always Although I have since switched to another luxury manufacturer, I worked with Dawn with three Infiniti vehicles throughout the years and she was always incredible. She's all smiles and knows her cars! If you're looking for a new Infiniti, call Dawn, you'll love working with her. -LTorres More
Dawn...Dawn..........Dawn I must say that Dawn is such a sweet lady! She is professional and always helpful. This is my 2nd car I’ve purchased from her...she’s just amazing. I I must say that Dawn is such a sweet lady! She is professional and always helpful. This is my 2nd car I’ve purchased from her...she’s just amazing. I won’t go anywhere else. I had my G37xs serviced why we did the paperwork for the new car. Of course Lisa Dugan helped me get it right in. Lia is blessed to have two such incredible women working for them. Ladies THANK YOU! More
Dawn is great! We purchased a CPO Infiniti a few years back from Dawn, she was very easy to work with and very helpful. She will go out of her way to make sure you a We purchased a CPO Infiniti a few years back from Dawn, she was very easy to work with and very helpful. She will go out of her way to make sure you are happy. She was referred to us by a good friend and we have recommended her to others as well Thanks, Dawn! More
Honest and fair Got a call from the sales professional to celebrate the one year anniversary of my purchase of a pre-owned Mercedes to see how I liked the car. At the Got a call from the sales professional to celebrate the one year anniversary of my purchase of a pre-owned Mercedes to see how I liked the car. At the time of purchase their were a few problems which took a few weeks to resolve. They did take care of all the issues and stuck by the original agreement without hassles. Dawn Owens was the sales person and was professional, courteous, and supportive throughout the process. Would highly recommend them. More
The Best Bar None!! I have currently 3 Infiniti's in my household. We have a QX70S, a QX30, and my car is a G37XS. Lisa Dugan has been servicing all three cars from day o I have currently 3 Infiniti's in my household. We have a QX70S, a QX30, and my car is a G37XS. Lisa Dugan has been servicing all three cars from day one as well as my previous Infiniti's. She is extremely professional, pleasant and always has a smile and kind words to greet you. I would recommend Lisa and Lia Infiniti's service department because they take pride in everything they do. More
Top Notch Experience I have never met an entire staff of people, who go above and beyond like they do at Lia Infiniti. Such outstanding customer service.I had a wonderful I have never met an entire staff of people, who go above and beyond like they do at Lia Infiniti. Such outstanding customer service.I had a wonderful experience! Knowledgeable, courteous and accommodating. I would highly recommend my salesperson, Tim Nacaratto. He was great and took the time to walk me through the entire process. I was treated like a VIP from the sales manager Jeremy Rolfe, to the finance manager Isaac Cassanova. Not even a question about it, I will be going to Lia Infiniti for my next lease! More