
Lia INFINITI
Cohoes, NY
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Friendliness plus competence The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and cou The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and courtesy are welcome qualities. It's also great to have work done on time with no surprises. More
Easy and pleasant experience Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consult Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consultant Jon and Sales Manager Jeremy promised me a great deal if I came back interested in the vehicle I test drove. After running around for another 6 hours dealing with other dealerships and seeing many other vehicles, I went back here and gave them my business. They kept their word and made me a nice deal on the car I was interested in. More
Great service crew to back up the sale Giving a shout out to Tarah in the Lia service department. She is friendly, knowledgeable and a straight shooter, which is much appreciated. The who Giving a shout out to Tarah in the Lia service department. She is friendly, knowledgeable and a straight shooter, which is much appreciated. The whole service experience is great, from the technicians to the guys who wash your car. And the rates are cometitive, which was a surprise for dealer service. More
One of the best dealerships I've ever done business with. Lia Infiniti is full of people that are happy to work there. I did everything from 200 miles away in Maine and Kevin Carhart was professional and hel Lia Infiniti is full of people that are happy to work there. I did everything from 200 miles away in Maine and Kevin Carhart was professional and helpful. I drove my trade from Maine to Lia Infiniti and there was no fuss of anything and the used car I bought was in unbelievable condition (better than pictures could describe). This dealership needs to be moved to Maine so I can buy all my cars from them! Well done! More
Awesome Experience I had a wonderful experience and wouldn't recommend any one else to buy a car from! I purchased a 2013 Nissan Altima and could not be any happier! The I had a wonderful experience and wouldn't recommend any one else to buy a car from! I purchased a 2013 Nissan Altima and could not be any happier! They did an excellent job helping me pick out this car! More
A Dealership That Cares!! I have spend the last 6 months looking for a very specific car. I was in luck when I found the exact match at Lia Infiniti. I traveled from NJ to NY I have spend the last 6 months looking for a very specific car. I was in luck when I found the exact match at Lia Infiniti. I traveled from NJ to NY and would do it again in a heart beat. Dawn Owens is a wonderful person and a knowledgeable professional. She made the car buying process quick, easy, transparent and fun. She is absolutely someone you can trust. No games. No gimmicks. I was thrilled with my purchase and how I was treated. I have visited many dealerships in NJ and this one is by far the most respectful and courteous. I will be doing business with this dealer for life. -Happy New Car Owner- More
New Car I can't say enough on how happy I am with Lia Infiniti. My wife and I were on the fence about leasing a new vehicle. Our salesman, Mike Baker in addit I can't say enough on how happy I am with Lia Infiniti. My wife and I were on the fence about leasing a new vehicle. Our salesman, Mike Baker in addition to explaining the lease program in detail took his time showing us the vehicle inside and out, all the safety features and an extensive test drive. He did an excellent job from start to finish. Being in sales myself I know the importance on follow through, Mike went above and beyond. We really appreciate it! See you in three years for another lease. By then my wife will have talked me into the QX80. Again.... excellent job Mike! Scott Seeberger More
Picking up new vehicle I was very pleased with the sales dept when buying my new car. They went above being help full with me. However when the car was delivered there was I was very pleased with the sales dept when buying my new car. They went above being help full with me. However when the car was delivered there was a problem with the key system. If this car was checked by the service department before delivery then why did this problem happen.I had to hang around for 2 extra hours for the service dept to find out what the problem was and fix it. I do not feel that this was at any time the sales dept but the blame is on the service dept. This is my second Infiniti and might be my last one. This should never have happened at all. More
Fantastic experience I recently purchased a 2011 CPO G37x from Mike Baker. I couldn't have asked for a better experience. From the initial request I submitted on the websi I recently purchased a 2011 CPO G37x from Mike Baker. I couldn't have asked for a better experience. From the initial request I submitted on the website, to the delivery of the vehicle, Mike was friendly, knowledgeable and professional. After the purchase I had a follow-up service appointment - Mike and the service adviser Lisa ensured that all of my concerns were addressed. More
Average joe. Overall experience at lia infinity was relaxing. Lia was one of the first dealerships I went to on my car buying experience and also the one I went Overall experience at lia infinity was relaxing. Lia was one of the first dealerships I went to on my car buying experience and also the one I went back to after much research. I got the most for my money even with a negative trade value going into the deal. I purchased a vehicle which is 3 years old but also was in better shape than most used year old vehicles I looked at. My salesperson was Michael Baker, who I can not say enough about for not having a presure buy now attitude. He delivers information without pushing any sale on you. He also went in on his day off to complete my sale due to me being in area and living hours away. Will definitely be purchasing another vehicle from lia infinity. More