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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
454 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 454 reviews

October 20, 2023

I have worked with Mike Bingham multiple times to have my car serviced and he always goes above and beyond to assist me with any questions or concerns I may have. I’ve always received outstanding service fro More

by Jimmy Schaible
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Jake Willi
Report | Print
Oct 23, 2023 -

Lia INFINITI responded

Jimmy, thanks for the positive review of Mike! Mike is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia INFINITI for your automotive needs!

October 12, 2023

Lia is a pleasure to do business with. Our salesperson Dawn Owens is a consummate professional - knowledgeable, patient and lots of fun. The purchase process under Dawn's watchful eye was More

by dm.bartlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Mark Perrotti
Report | Print
Oct 13, 2023 -

Lia INFINITI responded

DM, thanks for taking a moment to give us the highlights of your dealership experience with Dawn! We're delighted she was there for you throughout your transaction. Congrats on the new INFINITI! Best wishes for amazing travels in your future, from the whole team at Lia Hyundai!

September 30, 2023

Great job overall. Rodney communicated well. The work was done in a timely manner. Thanks More

by Adevito23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill, Rodney Curl
Report | Print
Oct 03, 2023 -

Lia INFINITI responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that Rodney provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 29, 2023

Very professional. Kevin made my experience a breeze, very thorough and took the time to explain everything and answer all my questions. More

by mkniskern09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Report | Print
Oct 03, 2023 -

Lia INFINITI responded

Thank you for your wonderful review! We are happy to hear that Kevin could provide you with a thorough and efficient experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 29, 2023

Celeste Hill and team were very helpful. Thank you for the friendly and knowledgeable service! More

by car
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
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Oct 03, 2023 -

Lia INFINITI responded

Thank you for your 5-star rating! We are glad that Celeste was both kind and helpful throughout your visit. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

September 28, 2023

Very great service Rodney was helpful and kind always a pleasure to work with. Thanks again More

by King103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
Report | Print
Sep 28, 2023 -

Lia INFINITI responded

Thank you for telling us why you like working with Rodney! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

September 27, 2023

Working with Daequan Woods was a wonderful experience from start to finish! He was patient & knowledgeable, never pushy. Highly recommend him and the whole Lia team! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Sami Da'Wood, Daequan Woods, Mark Perrotti
Report | Print
Sep 28, 2023 -

Lia INFINITI responded

JR, thanks for taking a moment to give us the highlights of your dealership experience with Daequan! We're delighted he was committed to your complete satisfaction. Congrats on the new vehicle! Best wishes for pleasant travels in your future, from the whole team at Lia INFINITI!

September 22, 2023

Celeste Hill at Lia INFINITI was great! She was friendly and knowledgeable about the entire process. Great service! More

by dtnawrot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan, Sami Da'Wood, Celeste Hill, Rodney Curl
Report | Print
Sep 25, 2023 -

Lia INFINITI responded

Thank you for recognizing Celeste's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia INFINITI team may serve you. Safe travels until then!

September 16, 2023

the team at this location is awesome to work with. Very nice people to work with More

by sbtheinformer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Celeste Hill
Report | Print
Sep 18, 2023 -

Lia INFINITI responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy our team handled your visit with great care and communication. We hope to ensure the same circumstances at your next visit. See you then!

September 15, 2023

Rodney was very helpful on getting my car looked at and fixed when I didn’t have an appointment. Very pleased with my experience More

by Ant518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
Report | Print
Sep 15, 2023 -

Lia INFINITI responded

Thanks for the positive feedback on Rodney! We're glad he accommodated your last minute visit with a sense of urgency to handle your needs in a timely manner. Please come see us again some day!

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