
Lia Nissan of Colonie
Schenectady, NY
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Our new vehicle This was not our first experience at Lia or with David Seacord. Because of Dave''s helpfulness and knowledge, we always go to him when looking for This was not our first experience at Lia or with David Seacord. Because of Dave''s helpfulness and knowledge, we always go to him when looking for cars. We have been happy with our purchases through Lia and would highly recommend them to others. More
Easy, fun, no pressure purchase! My brother and I walked into Lia Nissan and I had no intention of buying a car that day. While I was looking at the Used Rogues on the lot, Aaron "AJ My brother and I walked into Lia Nissan and I had no intention of buying a car that day. While I was looking at the Used Rogues on the lot, Aaron "AJ" Haynes came out to see if he could help. He showed me all of the vehicles I might be interested in based on what I told him. He knew about every vehicle, and when he needed to go and look up more information, he did that quickly. There was no pressure and when I decided to buy, AJ told me all the history of the car, answered all my questions, and he was so professional and informative. No pressure, just facts and helpfulness. I had the best experience ever buying a car with AJ as Lia Nissan's representative. Also, dealing with Pedro for the financial set up of the sale was wonderful. Pedro is a very concerned, sweet person who makes sure you know every aspect of the agreement you are signing and the purchase you are making. Even my brother is now looking for a car there! He has dealt with them twice in the past and also had great experiences. More
No complaints. The service was fast and efficient-about 1 hour spent at the dealership. There was TV to watch and coffee with donuts in a relaxed, friendly atmospher The service was fast and efficient-about 1 hour spent at the dealership. There was TV to watch and coffee with donuts in a relaxed, friendly atmosphere. More
Nightmare!!!!! From Lia Nissan Worst experience ever. From start till almost finish. Currently contacting their corporate office. And the BBB. They did some illegal stuff which I wi Worst experience ever. From start till almost finish. Currently contacting their corporate office. And the BBB. They did some illegal stuff which I will not comment on since I’m in the process of Pursuing legal action. More
John Attanasio was fantastic. Personable, very professional John made my shopping experience so easy. Answered all my questions without hesitation. He knew just what I wanted. I have recommended him to my famil John made my shopping experience so easy. Answered all my questions without hesitation. He knew just what I wanted. I have recommended him to my family and friends. A real professional More
Wonderful! Thanks, Dennis Sunnis! Dennis and Dave were wonderful. I was in a tricky situation at the end of my lease and they were able to get me into a new lease without any extra cha Dennis and Dave were wonderful. I was in a tricky situation at the end of my lease and they were able to get me into a new lease without any extra charges to me! They gave me a great deal! Thank you, Dennis and Dave! More
Excellent customer service I am extremely pleased with the customer service received at Lia Nissan in Albany, NY. Our sales person Derek Stevens was extremely knowledgeable and I am extremely pleased with the customer service received at Lia Nissan in Albany, NY. Our sales person Derek Stevens was extremely knowledgeable and enthusiastic in working with us to satisfy our needs. He ran the numbers, and searched Lia’s inventory to give me the features I wanted. I am completely satisfied with my purchase More
Rogue I traded in my Nissan Versa Note for a Rogue, and Derek made sure the transition was not only smooth but affordable. I'm very happy with my experience I traded in my Nissan Versa Note for a Rogue, and Derek made sure the transition was not only smooth but affordable. I'm very happy with my experience and the effort he put in to make sure I got a great deal! More
Good service Thomas Sinkora is a fine service technician and very customer-friendly. I thought he explained things very well and was patient but not patronizing. V Thomas Sinkora is a fine service technician and very customer-friendly. I thought he explained things very well and was patient but not patronizing. Very comfortable waiting area, too. More
Terrible service Mike was the worst salesman I have ever had in my experiences buying a car. He "yeah, yeah, yeah'd" me throughout the process. When I picked up the Mike was the worst salesman I have ever had in my experiences buying a car. He "yeah, yeah, yeah'd" me throughout the process. When I picked up the car, it was not ready with the promises made. He never did the things he said he was going to do. He was completely disengaged and couldn't care less. The service department was not much better. They had no clue the requests I had made. I bought a used car and the previous owner's personal business cards were still in the car. The previous owner's information was still in the navigation system...with her home address. The car was not cleaned and detailed as it should have been. We found remnants of popcorn and confetti in the car. This dealership was lazy, they lied and we are still working with them to get them to fulfill the promises made re: some work we requested on the car that we were told would be taken care of prior to purchase. I will never buy a car from Lia Nissan of Schenectady again. H More