Lia Nissan of Colonie

No complaints. The service was fast and efficient-about 1 hour spent at the dealership. There was TV to watch and coffee with donuts in a relaxed, friendly atmospher The service was fast and efficient-about 1 hour spent at the dealership. There was TV to watch and coffee with donuts in a relaxed, friendly atmosphere. More

Nightmare!!!!! From Lia Nissan Worst experience ever. From start till almost finish. Currently contacting their corporate office. And the BBB. They did some illegal stuff which I wi Worst experience ever. From start till almost finish. Currently contacting their corporate office. And the BBB. They did some illegal stuff which I will not comment on since I’m in the process of Pursuing legal action. More

John Attanasio was fantastic. Personable, very professional John made my shopping experience so easy. Answered all my questions without hesitation. He knew just what I wanted. I have recommended him to my famil John made my shopping experience so easy. Answered all my questions without hesitation. He knew just what I wanted. I have recommended him to my family and friends. A real professional More

Wonderful! Thanks, Dennis Sunnis! Dennis and Dave were wonderful. I was in a tricky situation at the end of my lease and they were able to get me into a new lease without any extra cha Dennis and Dave were wonderful. I was in a tricky situation at the end of my lease and they were able to get me into a new lease without any extra charges to me! They gave me a great deal! Thank you, Dennis and Dave! More

Excellent customer service I am extremely pleased with the customer service received at Lia Nissan in Albany, NY. Our sales person Derek Stevens was extremely knowledgeable and I am extremely pleased with the customer service received at Lia Nissan in Albany, NY. Our sales person Derek Stevens was extremely knowledgeable and enthusiastic in working with us to satisfy our needs. He ran the numbers, and searched Lia’s inventory to give me the features I wanted. I am completely satisfied with my purchase More

Rogue I traded in my Nissan Versa Note for a Rogue, and Derek made sure the transition was not only smooth but affordable. I'm very happy with my experience I traded in my Nissan Versa Note for a Rogue, and Derek made sure the transition was not only smooth but affordable. I'm very happy with my experience and the effort he put in to make sure I got a great deal! More

Good service Thomas Sinkora is a fine service technician and very customer-friendly. I thought he explained things very well and was patient but not patronizing. V Thomas Sinkora is a fine service technician and very customer-friendly. I thought he explained things very well and was patient but not patronizing. Very comfortable waiting area, too. More

Terrible service Mike was the worst salesman I have ever had in my experiences buying a car. He "yeah, yeah, yeah'd" me throughout the process. When I picked up the Mike was the worst salesman I have ever had in my experiences buying a car. He "yeah, yeah, yeah'd" me throughout the process. When I picked up the car, it was not ready with the promises made. He never did the things he said he was going to do. He was completely disengaged and couldn't care less. The service department was not much better. They had no clue the requests I had made. I bought a used car and the previous owner's personal business cards were still in the car. The previous owner's information was still in the navigation system...with her home address. The car was not cleaned and detailed as it should have been. We found remnants of popcorn and confetti in the car. This dealership was lazy, they lied and we are still working with them to get them to fulfill the promises made re: some work we requested on the car that we were told would be taken care of prior to purchase. I will never buy a car from Lia Nissan of Schenectady again. H More

Great Experience I bought a used 2017 Nissan Pathfinder Platinum in March/2018. Derek was my sales agent and he was very helpful during and after the sale of the Pa I bought a used 2017 Nissan Pathfinder Platinum in March/2018. Derek was my sales agent and he was very helpful during and after the sale of the Pathfinder, I recommend Derek Stevens and Lia Nissan to everyone.. More

Stress Free Experience My salesman, Cody, was great. He went through all the features of the vehicles I tested and helped me come to the best decision for me. He was patient My salesman, Cody, was great. He went through all the features of the vehicles I tested and helped me come to the best decision for me. He was patient and throrough answering all of my questions. He hand cleaned my Rogue for delivery. He even followed up over text to make sure I was enjoying my car a few days later. The business manager, Pedro, also went through every option with me for service, the warrantee, and the financing. He could answer everything for me in easy terms and the entire purchase was crystal clear. The whole experience was stress free. They really did a great job. More