Lia Nissan of Glens Falls

Service Team This team is the best at service! They are kind and so fun! Thank you guys for being there for me and my family, I never mind bringing our vehicle in This team is the best at service! They are kind and so fun! Thank you guys for being there for me and my family, I never mind bringing our vehicle in for service. You do great work! Keep it up! More

Attentive and kept me advised. Gave me a car to use while mine was being fixed. My calls for progress reports were answered or returned. Took a while to discover problem but seems g Gave me a car to use while mine was being fixed. My calls for progress reports were answered or returned. Took a while to discover problem but seems good now. More

Customer service Amazing customer service, took my 2017 Titan in to get the oil changed before vacation and just have it checked over before leaving. Joanne Chapleski Amazing customer service, took my 2017 Titan in to get the oil changed before vacation and just have it checked over before leaving. Joanne Chapleski And the others were extremely knowledgeable and explained everything they were going to do, they also addressed a couple of questions that I had and the master service tech and manager also answered my concerns and scheduled me for a future visit and set up a rental, very helpful and I will definitely continue to use them for all my future work. More

Service Upon arrival I was met in the pre service bay and greeted. First associate put the protective covers over the seats And on the flooring. Next step w Upon arrival I was met in the pre service bay and greeted. First associate put the protective covers over the seats And on the flooring. Next step was at the Service Desk to talk with Joanne Chapleski. We discussed today's appointment, what was scheduled to be done and Joanne asked if there was anything else. I told her one little thing I was requesting. She made note of it and suggested that I make myself comfortable in the customer waiting area. In a matter of minutes she approached me to go over the work that was done with printed out invoices describing the work. Joanne escorted me to the cashier's window and thanked me for having my car serviced there. At the cashier's window, I was met by a very personable young lady who handled the payment transaction. She thanked me and I was on my way ONLY after saying goodbye to Joanne. She commented that for The next scheduled service I would receive an email from them. Then it was out the door in my newly washed car and down the road. More

Happy a painless experience, they went above and beyond to get us into a much newer vehicle than we had. Friendly and knowledgeable staff.i will definitely a painless experience, they went above and beyond to get us into a much newer vehicle than we had. Friendly and knowledgeable staff.i will definitely return here for my next vehicle. More

Excellent Joanne C. is the best--very professional and friendly. Bathroom clean--car washed-- chair in waiting room comfy-didn't eat anything or drink cofe Joanne C. is the best--very professional and friendly. Bathroom clean--car washed-- chair in waiting room comfy-didn't eat anything or drink cofee More

Excellent service By mistake I chose the wrong oil change online and Aaron changed it right over to the one I needed. Gave me options of services to consider for next a By mistake I chose the wrong oil change online and Aaron changed it right over to the one I needed. Gave me options of services to consider for next appointment and explained what each thing meant. Very pleasant service employee, makes it enjoyable to bring my vehicle in. More

Radiator repair Aaron Boule did an outstanding job getting me in, having things checked out and explaining what needs to be done, and when. I feel totally confident i Aaron Boule did an outstanding job getting me in, having things checked out and explaining what needs to be done, and when. I feel totally confident in his taking care of me! More

Last minute oil change I called to make an appointment for an oil change before a trip. Service was closed but the gentleman who answered the phone recommended I make an app I called to make an appointment for an oil change before a trip. Service was closed but the gentleman who answered the phone recommended I make an appointment through the website and actually loged on and walked me through the process and made an appointment! The next morning I arrived at service and Joanne was waiting to help me. The waiting room was clean and comfortable with free snacks and good coffee. Great place! More

Great experience for a first time customer Came in for an oil change on my Pathfinder as a 1st time customer. Started looking around while waiting for my vehicle, and ended up buying an Armada! Came in for an oil change on my Pathfinder as a 1st time customer. Started looking around while waiting for my vehicle, and ended up buying an Armada! Stephanie and the whole staff were efficient, accommodating, & professional without ever being pushy. I'm so happy with my experience there & would highly recommend to family & friends. More