I had three fault lights occur on my 2015 4WD (still under factory warranty+extended) which Lia Qsby couldn't verify, after it sat for the weekend. When they took it in the shop, they found a different specific issue which I was told "disqualified it from my factory warranty", and needed replacing of the rear end & would "cost thousands" to exactly quote what I was told. I immediately had it flat-bedded to the NH Nissan where I bought it only three months ago. Long story short, I spoke directly with the owner there himself, and the head tech and svc manager properly & intelligently diagnosed the issue and resolved it COMPLETELY under warranty. ZERO cost to me. They found the defect was listed in Nissan's database, & I saved thousands by going elsewhere, but was still charged a fee of over one hundred dollars at Lia Queensbury for them to put it on a lift and tell me I was going to have to pay out of pocket. It made me wonder if I was going to be charged for warranty work that they were then going to get paid twice for. I am pursuing getting that charge refunded. Not only did the dealership in N.H. not charge me anything because it all fell under warranty, they brought my vehicle back to me here in NY, also at no charge to me. Had Lia pursued the correct diagnosis procedure, they could have kept a customer. Now I am done with them forever. Any service I need will not be at this or any Lia dealership. UPDATE: I was refunded the 100+ dollars for the so called diagnosis at Lia Queensbury. I strongly recommend that anyone with an issue over how you were treated by this WOEFULLY unprofessional svc shop, call Nissan consumer affairs at 1-800-647-7261.