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Lia Toyota of Rockland

Blauvelt, NY

4.8
687 Reviews

618 NY-303

Blauvelt, NY

10913

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Showing 687 reviews

June 26, 2010

I have purchased two vehicles from Rockland Toyota, and the second was purchased from Royce Ramos. Royce was the best salesman I've ever dealt with at any dealership. He took the time to listen to what I w More

by yarisbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Andy, Royce Ramos
June 10, 2010

Royce Ramos is the best car dealer that I've ever worked with. I bought my Scion xD from him, two years ago. When my credit report came back, we found several reports that did not belong to me. He worked no More

by greenstreetriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos , Royce Ramos
May 25, 2010

Buying a car can be very stressful because you want to make sure you get the right car that will meet your needs. Royce Ramos was the person who helped me in my purchase of my 2010 scion xb. In his effo More

by jxbann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Royce Ramos
Jul 02, 2010 -

Lia Toyota of Rockland responded

Thank you for a great review Julia. Having sold to both you AND your grandmother, it was fun and a pleasure to assist you both. I greatly appreciate it. It was great working with you. I am truly and extremely sorry for your recent loss. It comes as a shock to us, as it was just recently we all spoke and laughed together. Our prayers are with you and your family.

April 14, 2010

nice, friendly, very knowledgeable of their cars, straightforward, easy to talk to, accomodating, warm, honest, good price and APR eventhough I have a new credit, gave me free car wash after 1 week, More

by jsdillena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Royce Ramos
Apr 14, 2010 -

Lia Toyota of Rockland responded

Thank you for the great review Joan, I appreciate the kind words. Also the Filipino deserts were great! Thank you for the Biko and Leche flan. =)

March 24, 2010

We highly recommend Royce. He was knowledgeable,fair, listened carefully to us and responded perfectly to our needs. We were not planning to buy a car that day, as it was our first day out. We went to More

by kumiko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Royce Ramos
Apr 14, 2010 -

Lia Toyota of Rockland responded

I have to really appreciate this great review from Mr & Mrs Moritani. I was just doing the best that I can, and I know that you can't make everybody happy. But to get a recognition from some very stringent people with high standards is rewarding in its own right. Arigatou gozaimasu

March 20, 2010

We came car shopping at Rockland Toyota a half-hour before the dealer was scheduled to close for the day. We were just beginning our car search and didn't really expect to buy, but the sales staff went More

by steve1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Bill Weismann, Royce Ramos
Apr 14, 2010 -

Lia Toyota of Rockland responded

I want to thank Mr and Mrs Lalli for allowing us to earn their business. And showing how I would go above and beyond to take care of our customers. I also would like to appologize again, we were un aware of Toyota's stop sale on all weather mats, due to the recent recall. But they were a great pleasure to work with.

March 16, 2010

MY WHOLE EXPERIENCE AT ROCKLAND TOYOTA WAS GREAT. I WORKED WITH THE SALESMAN ROYCE. FIRST OF ALL HE STAYED LATE AFTER CLOSING.. AND SHOWED ME A GREAT CAR. AT NO TIME WAS HE PUSHY, AND MADE SURE IF I More

by amdougherty27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Royce Ramos
Apr 14, 2010 -

Lia Toyota of Rockland responded

Thank you for the great review and kind words Amanda. I appreciate you allowing me to both earn your business and prove to you my commitment to doing the best I can to take care of our customers. Thank you again.

February 03, 2010

In March of 2008, I leased a 2008 Corolla from Rockland Toyota. I initially began my car shopping at Prestige Toyota in Ramsey, NJ. They did not have the Corolla in the color I wanted, and they were unable More

by LaurenL25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Royce Ramos
Mar 09, 2010 -

Lia Toyota of Rockland responded

I wanted to thank Lauren for this great review. Her family was very pleasing to work with. And we always stay in touch to make sure all is well. Thank again for the great review!

January 28, 2010

Overall this was probably the best experience I have had in purchasing/leasing a vehicle. Royce kept in nearly constant contact with me for the 6 days this process took, wasn't pushy when I wasn't sure what More

by Alphabyproxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce ramos, Royce Ramos
Mar 09, 2010 -

Lia Toyota of Rockland responded

I would like to thank Allan, who was a referral from several friends. But, even though he was a referral from friends, there is still no excuse for bad customer service, or a half @$$ed job. Everyone gets the same treatment. My best, with no other promises other than that. I appreciate the great review. Thank you again, it is very much appreciated

January 23, 2010

Before we even met Royce, we were happy with the price on the windsheild of the van we purchased. We were just about to sign on with a dealer at another dealership, and we realized that we were about to be More

by KenJess!1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Ramos, Royce Ramos
Mar 09, 2010 -

Lia Toyota of Rockland responded

I want to thank the Bell Family for being great people. It was definitely one of the fastest purchases I ever had. Even though it was a certified Vehicle, I still like to make sure that all Certified Pre-Owned customers know our features, because it's only the right thing to do. I love the fact that you pointed out my sliding door demo. I will always demonstrate our anti jam protection with my head, because I know, without a doubt, that my product is the best and the safest! No one will ever do what I do, expecially in other manufacturer's vehicles. I know Toyota is the best. And I wanted the Bells to have that peace of mind. Thanks again for the great review!