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Lia Volkswagen

Enfield, CT

4.8
130 Reviews
Call Dealership (860) 265-4003

140 Elm St

Enfield, CT

06082

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130 Reviews of Lia Volkswagen

March 29, 2024

Very good people to work with. . they really do make you feel comfortable and very relaxed about picking a vehicle More

by Yannimirisisyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Tony Reynolds, Matt Doyle
Report | Print
Apr 01, 2024 -

Lia Volkswagen responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive or VW needs. Safe travels until we meet again!

Helpful
March 27, 2024

Superior service by Jason farewell , as always! He found a coupon for me without me even asking. He is the reason we bring our car to Lia. It’s the car for our daughters so it is so important th More

by Bennettwwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were 2 there Saturday shift , both fantastic , Jason Farwell
Report | Print
Mar 28, 2024 -

Lia Volkswagen responded

Thank you for reporting on the exceptional work Jason and our service team consistently do for you! It is always our pleasure to help you keep your family's vehicles in shape. Thanks for choosing Lia VW!

Helpful
March 02, 2024

Everytime I stop in they help resolve my issue . This time I didn’t call ahead of time. More

by Mcgannfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Mar 05, 2024 -

Lia Volkswagen responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

Helpful
February 29, 2024

Very helpful! Helping me get a car within a couple of days. Definitely recommend to everyone More

by Austin.madore69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis, Matt Doyle
Report | Print
Feb 29, 2024 -

Lia Volkswagen responded

Great! Thanks so much for your thoughtful feedback, Austin. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

Helpful
February 26, 2024

Great and easy experience. Bill was willing to work with me from the beginning in a very worry free and friendly transaction More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison, Matt Doyle
Report | Print
Feb 29, 2024 -

Lia Volkswagen responded

Congratulations on your new VW, SD! We're thrilled you enjoyed a pleasant and supportive buying experience with Bill, and we appreciate your awesome feedback. We wish many happy travels to you in your new ride, from all of us at Lia VW Enfield!

Helpful
January 13, 2024

Jason Farwell is very knowledgeable, pleasant and helpful with questions I have each time Inservice my car. Great customer service More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Nikole Goodman, Eric S. Tyler, Matt Doyle, Jason Farwell, Al Guimares
Report | Print
Jan 17, 2024 -

Lia Volkswagen responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Jason has always taken such great care of you and your vehicle. Thank you for making Lia VW your #1 choice for service!

Helpful
January 01, 2024

Jason Farwell is very nice to deal with. He is calm, patient, f3riendly, and goes over everything methodically and repeatedly,if necessary. He is sensitive to our concerns. Working with him More

by kras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Jan 03, 2024 -

Lia Volkswagen responded

Thank you for leaving Jason this wonderful review! We are happy to hear that he provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
December 30, 2023

Excellent customer service as car was ready on time and all repair items were satisfactory More

by Jwilliams116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Jan 03, 2024 -

Lia Volkswagen responded

Thank you for sharing your positive experience with us! We are glad that our team got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Safe travels!

Helpful
December 23, 2023

Professional, responsive, and patient. Great communication. I don't like to think or worry about my car and Lia makes this happen. More

by mindymangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman, Jason Farwell
Report | Print
Dec 29, 2023 -

Lia Volkswagen responded

Thank you for your kind words. We're delighted you continue to receive the best care from our amazing service team. We wish you the safest of travels until we may help you again!

Helpful
December 17, 2023

Jason is the best service rep I have ever run across. He actually listens to what you say and follows through. He has also responded to some immediate needs that I presented. More

by cevula1234555
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric S. Tyler, William Aitchison, Jason Farwell, Al Guimares
Report | Print
Dec 18, 2023 -

Lia Volkswagen responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jason provided you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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