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Lia Volkswagen

4.4

70 Lifetime Reviews

140 Elm St, Enfield, Connecticut 06082 Directions
Sales: (860) 265-4003

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70 Reviews of Lia Volkswagen

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November 10, 2018

"Friendly, professional!"

- Rob F.

Nikole Goodman was my service writer, she was friendly and professional, explaining everything clearly. There was no pressure or attempts to upsell which is appreciated.

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Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2018

"service appointment"

- frta54

Everything went very well !! not much more to say except for adding the minimum amount of words. Have done business there for many years now. Nikole was very good !!!!!

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Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 09, 2018

"Great service!"

- josdeluca

Never had a complaint on the service here. In 84000 + miles I’d say that was super. The service team of Nikole Goodman & Matt McBride are top notch always do there best as do all the people in parts and service. Great work! None better!

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Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew McBride
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 17, 2018

"Keri was the best !!!"

- Lispey

I was originally looking for a used Jetta for/with my daughter. Keri was extremely helpful answering the many questions I had throughout the process, she was always very quick to respond to emails and each time we spoke she was patient, professional and kind. After learning of the current Volkswagen incentives and receiving a very fair trade offer on my daughter's jeep we decided on the all new 2019 Volkswagen Jetta. Keri went above and beyond to ensure we took delivery of the vehicle that same day (we drove over an hour and my daughter was very excited to take the Jetta home) I highly recommend Keri at Lia Volkswagen.

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Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 01, 2018

"Superior Service Dept"

- FrankP

As I've mentioned to Matt McBride and my latest service, Nicole Goodman, I travel over 60 miles to het my car serviced at Lia. I trust that they will always do quality work and they never let me down. Nicole was very helpful in making my pickup time work for my busy schedule.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew McBride
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 14, 2018

"rebate "

- ess91sh

Tony followed through with an extended warranty rebate issue I was trying to get after my car was in an accident. This wasn’t even his job.

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Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 26, 2018

"Great experience"

- Paigek708

Keri is so kind and helpful; she addressed all my questions and concerns, even after bugging her! She got things done in a fast and timely manner; my car was spotless when i picked it up. Great experience and I love my car!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew McBride
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Proctor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 17, 2018

"Great vehicle service experience "

- Antman

Great service Very knowledgeable staff. They didn’t try to sell me anything I didn’t need and the cost was extremely fair. Anthony H.

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Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 11, 2018

"Couldn’t have asked for a better experience "

- Andrea060

I just want to thank my dealer Keri for making me feel so welcomed and comfortable during the purchase of my new Jetta. She was absolutely amazing, such a doll and I will definitely be recommending her to others as well as going back to her myself. I couldn’t ask for a better experience,

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 10, 2018

"Excellent Service"

- Nicole89

I am never disappointed with the friendly and effiecent service at the Enfield Lia Volkswagen. Their service is always quick and painless and the staff is excellent.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric S. Tyler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nikole Goodman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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