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Lia Volkswagen

Enfield, CT

4.8
130 Reviews

140 Elm St

Enfield, CT

06082

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130 Reviews of Lia Volkswagen

December 13, 2023

Smooth transaction. Staff were great, vehicle was great, and the overall experience was just right. More

by fking8174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Tony Reynolds
Dec 13, 2023 -

Lia Volkswagen responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our teams could provide you with top notch service. We are delighted to know that they made your overall car buying experience here at Lia Volkswagen just right. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

November 23, 2023

Very easy to deal with. Anthony Reynolds was professional, friendly and helpful. He is the reason we are repeat customers at Lia Volkswagen. More

by carventos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Nov 30, 2023 -

Lia Volkswagen responded

Carventos, We greatly appreciate you for leaving Anthony this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Anthony could provide you with top notch service. We are delighted to know that he was professional, friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Volkswagen team!

November 10, 2023

Great Customer Service every time! !!! Always going above and beyond! Jason at Services is Amazing!!! More

by Jayjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Nov 13, 2023 -

Lia Volkswagen responded

Thank you for sharing positive feedback on Jason! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jason has provided for you. We wish happy travels this holiday season!

October 25, 2023

I recently purchased a Volkswagen atlas through Lia Volkswagen. Having never stepped foot in a Volkswagen dealership or driven a Volkswagen I wasn’t sure how I was going to like it. Anthony Reynolds gr More

by N Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Oct 26, 2023 -

Lia Volkswagen responded

Congratulations on your new Atlas! We're thrilled you enjoyed a pleasant and supportive buying experience with Anthony, and we appreciate your lovely feedback. We wish many happy travels to your family in the new ride, from all of us at Lia VW!

September 27, 2023

While the repairs took longer than any of us had anticipated, VW kept us updated and informed. We worked closely with Jason, who did an excellent job! More

by Ali
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Sep 28, 2023 -

Lia Volkswagen responded

We're so happy to hear that, Ali! Thank you for letting us know how pleased you were with Jason's consistent communication. It is our pleasure to help you with your automotive needs. We wish you the safest of travels until we may assist you again!

September 25, 2023

Jason Farwell has consistently provided quality advise and superior service. Very happy with the service department. More

by dsd1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Sep 25, 2023 -

Lia Volkswagen responded

Thank you for your kind review! We truly appreciate your continued business, and we're pleased Jason has always taken such great care of you and your vehicle. Thank you for making Lia VW your #1 choice for automotive service!

September 15, 2023

I've been to Lia a few times. My sister just bought a car from Keri as well as my girlfriend. I have been to a lot of dealerships and not many show myself, sister and girlfriend More

by Lord_Maz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Keri Kazalis
Sep 18, 2023 -

Lia Volkswagen responded

That's wonderful! Thanks for the positive feedback on working with Keri and Chris. We're delighted they did everything they could to provide you and your girlfriend with a truly satisfying dealership experience. We wish you so much happiness in your upcoming travels, from all of us at Lia VW!

August 30, 2023

I have always gone back to Lia for my VW purchases. They always go above and beyond. Keri is an absolute sweetheart. She listens to your needs and does not try to sell you something you don't want. She More

by Jill Moulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Keri Kazalis, Matt Doyle
Aug 30, 2023 -

Lia Volkswagen responded

Hey, Jill! We truly appreciate your business for over 10 years! We take pride in our work and are glad that we have associates like Keri who continue to provide exceptional customer service to you. Looking forward to being of service to you for many more years!

July 28, 2023

Excellent Sales Team very knowledgeable about all aspects of the VW cars. Thank you for your help. More

by Dan Negrut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JASON FARWELL - Service Advisor, Al - Parts, Chris Proctor, Nikole Goodman, Keri Kazalis, Matt Doyle
Jul 28, 2023 -

Lia Volkswagen responded

Dan, thank you for taking a moment to give credit to our team at Lia VW! We're pleased you enjoyed this dealership experience. Congratulations on your new ride! We wish you safe and pleasant journeys this summer and beyond!

May 22, 2023

Jason in service was very helpful and made sure to let me know I needed to schedule another service in the same week. Bill in sales always remembers who I am when I walk in the door and always asks how thing More

by sabrina.pasha10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
May 24, 2023 -

Lia Volkswagen responded

Hi, Sabrina! It's so nice to see your thoughtful review today. We are so pleased Jason communicated with you about your vehicle's needs, and Bill stopped by to say hello, as well. It is our pleasure to make your visits with us pleasant. Thank you for always choosing Lia VW!

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