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Liberty Auto City

4.7

244 Lifetime Reviews

1000 E Park Ave, Libertyville, Illinois 60048
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Top Reviewed Employees

Charles Perchak at Liberty Auto City

Charles Perchak

New Car Sales
5.0
Elmer Hansen at Liberty Auto City

Elmer Hansen

New Car Manager
5.0
Craig Huber at Liberty Auto City

Craig Huber

New Car Sales
5.0
Jared Ronduelas at Liberty Auto City

Jared Ronduelas

Sales Associates
5.0

Latest Reviews

October 16, 2019

"Great Service "

- Rachel

Good offer for car I purchased and Dan did a fantastic informing me about the car. I'm incredibly happy with what I purchased. I would definitely recommend this dealership and Dan as well.

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Employees Worked With

September 13, 2019

"Liars, Incompetent, Or Lazy??"

- Art

Staff is not knowledgeable about the vehicles and will LIE to customers to "prove" their point. Simple knowledge of parts and accessories available to current models is not difficult but this dealership/staff relies on overconfidence and lies.

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Employees Worked With

Luke Waldschmidt

September 07, 2019

"Stay away from the place."

- HAldridge

I have had my truck recently serviced, engine work, recall work, full detail & body work done. NEVER AGAIN WILL I GO THERE. Too long of a story. This is the 3rd time detail work was not done completely or DONE at all? Then when I picked up my truck, it's the 2ND TIME they DENTED my truck and didn’t own up to it. Instead, the service Mgr, 'Steve" asked me what happened? They tried to hide it! Mgr of the body shop, 'Jeff' (?) was rude but then they fessed up and said someone at the dealership did damage my truck door and slopped paint on it to 'save me money'?? After I was already shelling out $1800 for body work & $250 on full detail, they slop a brush of paint on the 4x2 in gouge, on my passenger door, wax over it and want to save me $$?? I have NO FAITH in the engine warranty work that was done to my RAM engine if this is the attitude and demeanor the have. After the absurdity of dealing with this dealership for the past 5 yrs after a purchase of a Jeep, servicing my RAM 2500 and two other trucks, As Steve used to call all my trucks, 'the fleet', as i took them in regularly, this is how they treat customers? As for the 4-5 star web reviews, I believe they have had staff go on all these websites and write reviews to boost their star rating. Don’t fall for it. I offer the owner of the dealership to call me ANYTIME to discuss this with them! So far, I have been ignored!!!

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Employees Worked With

Mgr of Service, Steve & Jeff

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Photos & Amenities

  • Drive-In Service
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Express Service
  • Children's Play Room
  • Free Coffee
  • Shuttle Service
  • Free Drinks
  • Pet Friendly
  • Vending Machines
  • Free Loaner Cars
  • Authorized Parts Store
  • Free WiFi
  • Cable TV
  • Customer Lounge Area
  • Automated Car Wash
Liberty Auto City, Libertyville, IL, 60048