Liberty Chevrolet

These two gentlemen are related and took me, a fist time buyer, for a negative spin. Arthur was the salesperson who contacted me via internet and then ignored my attempt to ask questions after the sale. Ren buyer, for a negative spin. Arthur was the salesperson who contacted me via internet and then ignored my attempt to ask questions after the sale. Rene was the sales man (his cousin) he handed me off too. Rene was very nice and relatable before the sale but was very rude when we returned to as ask questions about the hidden fees in the contract. He proceeded to walk out saying “I’m not dealing with this guy,” and stormed off without shaking our hands, when my brother was simply asking him questions. When I purchased the car, I wasn’t going in with the intention to buy, I wanted to simply ask about a trade in and look around and non of those things happened. They literally had me look at 3 to 4 cars within their ENTIRE dealership and then shoved information and selling techniques down my throat and cornered me into buying their car. The reason we returned to renegotiate the contract was because my brother noticed that they had taken advantage that I was a female buying on her own for the first time. So that is why we returned and we were treated horribly. Someone who knows they didn’t do anything wrong would not have acted in the manner those two salesmen did, and would not have done that. A genuine salesman would have proceeded to listen to the customers concerns. Worst experience I ever had. We had to talk to one of the “main guys” in charge to help adjust the contract; same treatment and similar terrible customer service. This man, who I think was named David or Dan? Not too sure on his name, proceeded to clean his teeth with a piece of paper in front of me, as I was talking to him about renegotiating. He cleaned his teeth with a piece of paper, gave attitude, and ignored all of my concerns. As transparent as I can be, it took me... being in tears for him to get a understanding of the way they were treating me as their “valued” customer. Their actions were indicative of employees who could care less. I was female and he was trying to play a power move. Overall, this genuinely was THE WORST CAR BUYING EXPERIENCE. Oh and I forgot to mention... they sent me home without my contract and I had to call to go and pick it up. When I left with the car they gave me all my other paperwork so I assumed the contract was in there but I was wrong. Well obviously right? You don’t want your customer to see all the hidden shady things you’re charging her, of course you’re going to send her without the contract. Had my brother not asked me about the contract I would not have noticed and they would not have called me to go back and pick it up. This sounds outrageous and like there’s no possible way this could happen but I promise you, it did. And in the course of the last year, since I bought my “brand new” car, I’ve had to take it in for so many things. I’ve already had the CVT axel replaced and I had only had the car for about a month...trust me when I say I will never purchase a car at Selma Auto Mall again. Honestly, go to a dealership that has genuine people who will be honest with you and not play you for a fool simply because of your gender, experience, and for their own gain. Do your research and be smarter than I was, especially if this is your first time. Take someone who knows what they are looking for and who can support you when dealing with people like this. You’re making a commitment by purchasing something this big and helping their business profit, so your car shopping experience should be a pleasurable experience and you should feel valued and respected. NOTHING LESS! I hate writing this, but this needs to be addressed. No one should be treated like this. The salesmen at Selma Auto mall are always nice to you before the buying process but when you return with questions, they could careless. If I could I would give them 0 stars. I could only imagine what they get away with, when families of various cultures go in and don’t speak English and don’t have people who could help them look over the contract they signed. Thank you for taking the time to read this review. Again, please DO YOUR RESEARCH! More

Liberty Chevrolet always takes care of my 2016 Chevy Silverado for any needs. They are professional and reasonable it's a short drive from Fresno Silverado for any needs. They are professional and reasonable it's a short drive from Fresno More

Just bought a used car from Ron dalfonso. It was a great experience and I would definitely go back for service and to purchase another vehicle. experience and I would definitely go back for service and to purchase another vehicle. More

Oil change, Honda Good fast oil change. Service people very cheery. Nice waiting area with very good coffee machine. Other customers were sleepy but friendly. Giant tel Good fast oil change. Service people very cheery. Nice waiting area with very good coffee machine. Other customers were sleepy but friendly. Giant televisions. Oh yeah-good work-no drips. More

My sales man Was Andrew /Happy Purchaser Andrew My Sales Man Was Amazing....My experience was Great , Totally Satisfied....Highly Recommend...👌👍🤗 They make you feel Important for them... A Andrew My Sales Man Was Amazing....My experience was Great , Totally Satisfied....Highly Recommend...👌👍🤗 They make you feel Important for them... And the Money Machine Was a Great Extra..Because is Fun and you can walk out of there with extra Money.. More

Great service experience Liberty Chevrolet did a great job on replacing the water pump on my 2001 Cadillac Sevelle. David Morris is an excellent service advisor and The vehi Liberty Chevrolet did a great job on replacing the water pump on my 2001 Cadillac Sevelle. David Morris is an excellent service advisor and The vehicle was repaired on the same day it was brought in. Great staff and very knowledgeable technicians, even on older cars. I highly recommend liberty Chevrolet to all GM customers. More

Highly Recommend Took good care of me .. I recommend. Ask for Michael , felt good about this. Love my car and happy that my car has 5 year warranty Took good care of me .. I recommend. Ask for Michael , felt good about this. Love my car and happy that my car has 5 year warranty More

Who sells a car you can't drive? So I was interested in a car they had. I told them I would not go as high as their asking price and gave them an offer. Two days later I get a phone c So I was interested in a car they had. I told them I would not go as high as their asking price and gave them an offer. Two days later I get a phone call asking if I wanted to look at the car and maybe we could come to an agreement. I told them again of the price range I was looking at and was told come on down and talk to them. I had my wife come home and she used vacation time (I am nursing a sick old dog and had to have someone with him). I go to the dealer 30 miles away to be told that I can't drive the car because the mechanics didn't look at it yet. Then the payment xx starts and I tell them no I want the price of the car and the trade in price. (Dealers will concentrate on payments so they can get you to pay a higher price for the car and stretch the payments out). Then they tell me they can't go for less than the asking price. xxx why not say that to begin with and save me the time. Then they tell me to not worry about credit:) Ok I didn't dress up to buy a car but there is not a dam thing wrong with my credit. Why waste my time and lie to me that they are willing to negotiate when I already told them I would not go higher than a certain amount. And the car had had an accident The corner of the front bumper had rubber from another car ground into it. Don't trust anyone who is afraid to be honest with you from the start. The whole experience made me feel like taking another shower. More

Great Service Anyone looking for a new or used vehicle should come into Liberty Chevrolet in Selma,Ca The service and salesmenship was great.They we're very knowled Anyone looking for a new or used vehicle should come into Liberty Chevrolet in Selma,Ca The service and salesmenship was great.They we're very knowledgeable about everything.We had a very enjoyable time buying our 2017 Traverse. More

We have purchased two, new Chevrolet's from Liberty Chevrolet, one involving a tradein, was quite complicated because out of state vehicle and two different owners. No problems at all. We were truly g Chevrolet, one involving a tradein, was quite complicated because out of state vehicle and two different owners. No problems at all. We were truly glad to buy local and buy American. Sam has left Liberty, we still go there for service of our vehicles even though we know we have a choice. More