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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
761 Reviews

761 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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August 18, 2025

Even though it took aver a week to get the parts in (at no fault of the dealership) Steve Fee was still able to get me into a car for the upcoming weekend with the assistance of the amazing Service Manager More

by kdryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fee
Aug 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review! We're happy to hear that Steve and our Service Manager were able to assist you quickly and get you into a car for the weekend. Your loyalty to Liberty Chrysler Dodge Jeep Ram means so much to us. We look forward to assisting you on your next visit. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 18, 2025

I recently spent $700+ on my service call and would have liked my Truck washed upon pickup. More

by jtomek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We understand your concerns regarding your recent service and the expectation for your truck to be washed upon pickup. At Liberty Chrysler Dodge Jeep Ram, we aim to ensure each vehicle is returned in the best possible condition, and your input helps us recognize how this visit affected you. If you’d like to discuss your service further, please feel free to contact us directly. Your concerns are taken seriously. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 13, 2025

I cannot thank Steve in service enough for his help with my Dodge Dart. He always kept me informed along the way even when I didn’t have a lug key. Thank you. More

by tsjabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee - Service
Aug 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad about your positive experience with Steve in our service department at Liberty Chrysler Dodge Jeep Ram. It's great to know that he kept you informed throughout the process with your Dodge Dart. We appreciate your kind words and look forward to assisting you again. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 13, 2025

Excellent experience thanks to Chris Mitchell and Debbie Wilkosz with the purchase of the 2019 Grand Cherokee. . More

by VGALLISON
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review! We're happy to hear you had an excellent experience with Chris and Debbie during your purchase of the 2019 Jeep Grand Cherokee at Liberty Chrysler Dodge Jeep Ram. We appreciate your feedback and hope to see you again sooon. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 12, 2025

Excellent service from the time I pulled in, through registration, and final service review. Service rep explained everything thoroughly. More

by joe.tomalavage
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Aug 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Joe! We appreciate you choosing Liberty Chrysler Dodge Jeep Ram for your service needs. It’s great to hear that you had an excellent experience from registration to the final service review, and that our service representative took the time to explain everything thoroughly. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 11, 2025

My car was fixed in a timely manner and I was kept informed. Very pleased More

by VEVANS93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that your car was fixed promptly and that you felt well-informed throughout the process. At Liberty Chrysler Dodge Jeep Ram, we strive to provide excellent service to our valued customers. We look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 08, 2025

Great service. Quick and easy. Arrived for express oil change. No appointment necessary. In and out. More

by garyshellenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Gary! We're thrilled to hear that you had a great experience with our express oil change service at Liberty Chrysler Dodge Jeep Ram. Our team works hard to provide quick and efficient service, so we're glad it met your expectations. We look forward to welcoming you back for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 07, 2025

great service would used them always for all my service needs , Steve Fee is the best More

by brock13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
Aug 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and that Steve was able to assist you. At Liberty Chrysler Dodge Jeep Ram, we strive to meet all your service needs, and we look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 06, 2025

I worked a deal to receive 2 oil changes and tire rotations. Little did I know it was a set up and something you do for everybody. You charged me full price and said my deal expired. An expiration More

by KENNETH.LEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one
Aug 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for bringing your concerns to our attention, Kenneth. We understand your frustration regarding the oil change and tire rotation deal you received. At Liberty Chrysler Dodge Jeep Ram, we strive to be transparent about our promotions and offers, and we appreciate your feedback. We encourage you to reach out to our customer service team directly so we can address the specifics of your situation. Your loyalty as a valued customer is important to us, and we want to ensure your experience is satisfactory. Thank you for giving us the opportunity to improve. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 06, 2025

The service center is always terrific! They notify me always of what needs to be done prior to implementation especially if it is significant in price. I was well-cared for and notified by More

by NWCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Goodson
Aug 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a terrific experience at Liberty Chrysler Dodge Jeep Ram's service center and that Matt took great care of you. We appreciate your kind words about our communication regarding service needs. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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