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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
696 Reviews

696 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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May 26, 2025

The Service Center staff gave me peace of mind knowing that everything was ok with my Subaru. Big thank you for checking on the car with such thoroughness! More

by rosemarie0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 26, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re so glad to hear that our Service Center staff at Liberty Chrysler Dodge Jeep Ram provided you with peace of mind regarding your Subaru. Your appreciation for our thoroughness means a lot to us. We look forward to seeing you again for any future service needs! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 26, 2025

Great service. Up to date updates. Very friendly and loved the video. Whole crew wer friendly. More

by nelsonmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony raia
May 26, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

May 23, 2025

I have been a loyal customer to this dealership and service department for over a decade. Recently when I have brought my Jeep in to be serviced, I have dealt with Tony. His tone on both of the o More

by ebuehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony in service
May 26, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

May 23, 2025

Rick in Subaru Service went out of his way to help us with the AC repair. Service after the sale is one reason we have been Subaru customers since 2001. More

by SHEDOR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Subaru Service
May 23, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

May 23, 2025

Jim Gray and Brian in service were extremely helpful in trying to solve 18-month tire-pressure issue. Hopefully a valve-stem replacement works. Don’t know why this wasn’t offered 18 months ago, but happy w More

by piman227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See above comment
May 23, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 22, 2025

Sales person was responsive and attentive without being overly aggressive or pushy. If he didn't know the answer to a question, he found out for me. More

by ctrela1143
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're thrilled to hear that our salesperson was responsive and attentive to your needs at Liberty Chrysler Dodge Jeep Ram. It's great to know that they took the time to find the answers you needed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 19, 2025

Best service all the time. Justin is always so helpful and efficient. Only place I go for service. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Tom! We're thrilled to hear that you consistently have a great experience at Liberty Chrysler Dodge Jeep Ram. It's wonderful to know that Justin has been helpful and efficient for you. We look forward to serving you again on your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 18, 2025

They are always very helpful to me. They get my walker from the trunk and hold the door. More

by CHAR5054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 18, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2025

Very clean facility, nice waiting room, the video was cool. Rich my service advisor took care of my Outback. More

by JIMTUTTLE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich. Service advisor
May 18, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 18, 2025

Everything went exactly as was described to us and perfectly. Completion time much sooner than anticipated. More

by KMAHLER2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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