Back

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
706 Reviews

706 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
June 13, 2025

I usually only go in for walk in services but they are always very nice and tell me when my vehicle will be ready. They always check in with me and don't make me feel like I've been neglected! Wish they More

by kathyfontana
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of who helped me.
Jun 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

June 12, 2025

Service was fine, oil change, tire rotation and inspection. It's a little frustrating that whenever I call to ask how long the "quick" service lane will take, it is always 1 to 2 hours. I could get More

by nickja23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Nick, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 12, 2025

The Liberty Subaru service team is super responsive, thorough, and a pleasure to deal with! More

by CARYNPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (Sales), Justin Rose(Subaru service)
Jun 12, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 11, 2025

JIM GRAY TOOK CARE OF ME FROM START TO FINISH. VERY FRIENDLY AND POLITE AND BALD LOL More

by grandolfo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM GRAY
Jun 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

June 10, 2025

Brian was very professional and kept me updated on my car repair. He has excellent customer service. More

by km_giustino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service department
Jun 10, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that Brian provided you with excellent customer service and kept you updated on your car repair. At Liberty Chrysler Dodge Jeep Ram, we strive to deliver the best experience possible. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

June 10, 2025

My first Jeep and the team at Liberty Jeep were great! ! Very happy with the service. More

by lfacc723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 10, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

June 08, 2025

Great dealership The service department is outstanding They have people that go out there way to suit your needs More

by bode150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

June 08, 2025

Everyone was helpful and made my purchase an easy & simple interaction. I will be coming back for my next car! More

by rxjjy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hobday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie, Miguel
Jun 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2025

I called on Friday to check on the status and was told someone would call me. No one ever called. I called on Monday and was told my car was done Saturday and checked early Monday. No one called to let me More

by nav419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 09, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

June 08, 2025

I’ve always gotten great service when I bring my car for service or repairs. Thank you! More

by terrylsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
...