Back

Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
738 Reviews

738 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

Sort by
April 24, 2025

Liberty Subaru is just the best! I know they will always take care of my car with professionalism, wisdom and courtesy!! More

by CANDACE_GURNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, service department
Apr 24, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 21, 2025

Hector set up getting an issue I had with my car for taken care for me. The car was completed sooner than expected and they did a great job. More

by michael12343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We are thrilled to hear that Hector was able to assist you with your car issue and that the service was completed ahead of schedule. At Liberty Chrysler Dodge Jeep Ram, we strive to provide top-notch service, and we're glad to know you had a great experience. We look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 21, 2025

Rick Goodson did a great job ensuring warranty work was completed. He kept me informed and addressed all the issues that arose. Thank you. More

by jimschraderclan
Recommend Dealer
Yes
Employees Worked With
Rick Goodson
Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

April 20, 2025

The staff was extremely professional and ensured all of my service needs were met. It did take a bit longer than estimated but they did a great job. More

by hilty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

April 20, 2025

Their check in was thorough, their greeting was cordial and their diagnosis was spot on More

by CMIKLAVCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 20, 2025

I cannot say enough good things about Liberty Subaru or Justin Mounce, the Service Manager, who oversees the service done to my car. Justin and Fernando, the tech who performed the service on this visit, More

by mmason5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, Peter Golebiak, Damian Podgorski, Miguel (Finance Manager), Fernando (automotive tech), Charles (sales)
Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about Liberty Chrysler Dodge Jeep Ram and our exceptional team. It's great to hear that you have had such positive experiences with Justin, Fernando, and the rest of our staff. Your trust in us means a lot, and we're thrilled to know you love your visits. Please come see us again soon, and feel free to share your experience with others! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 19, 2025

I usually work with Justin Mounce and his customer service is outstanding. He makes sure everything is taken care of. More

by wvunavyflut04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Apr 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2025

Initial service planning was great, but once vehicle was scheduled and delivered, it took an excessive amount of time to complete the work (multiple days), and cost was exceptionally high. Quality of work, More

by Dee Ingram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Apr 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Dee, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 15, 2025

Steve was awesome. Great -service with a smile. Quick easy and professional. Thank you see you on the next visit! More

by Dman253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 15, 2025

I was lucky to have Steve as my service advisor,great guy to work with! Should I have any concerns with my Dodge I'll be sure to ask for Steve! More

by jgard1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
10
...