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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
698 Reviews
Call Service Center (847) 362-5099

698 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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March 09, 2025

Everyone was very friendly. Helpful, and this was my second car from liberty, and my next one will probably be there also More

by jtbigkahuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Perchek
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Mar 09, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you found our team at Liberty Chrysler Dodge Jeep Ram friendly and helpful during your visit. It's wonderful to know that you've chosen us for your second car, and we can't wait to assist you with your next one as well! Please feel free to share your experience with others. We look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 08, 2025

I appreciate the ability to leave the vehicle to fit into the schedule instead of having to wait several weeks for an appointment. More

by johnfrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
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Mar 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're glad to hear that you appreciated the flexibility of leaving your vehicle with us at Liberty Chrysler Dodge Jeep Ram. We strive to make the process as convenient as possible for our customers. Please don't hesitate to visit us again when you need assistance! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 08, 2025

I recently used the service and was thoroughly impressed. The video sent by the technician was incredibly helpful in clearly showing the issue at hand. It was great to visually see what was going on. Additio More

by CZERWAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
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Mar 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service at Liberty Chrysler Dodge Jeep Ram. We're glad the technician's video and the online quote feature made the process smoother for you. Your feedback is highly appreciated, and we look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 05, 2025

Was excellent experience overall. Staff was excellent. Chris had a very good customer service. Great experience. More

by PRINCEWNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2025

First time I have seen a video by the tech who performed the maintenance. That was very helpful More

by dom37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're glad to hear that you found the video from our tech helpful. At Liberty Chrysler Dodge Jeep Ram, we strive to provide informative and valuable experiences for our customers. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 03, 2025

Jim Gray, Service Manager, and Steve Fee, Service Advisor, did a new phenomenal job taking care of my warranty issue (transmission) on my 2009 Jeep Wrangler Sahara unlimited. As a 30 year customer of More

by fik.durmus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gray
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Mar 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim an Steve met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

March 02, 2025

Incompetent staff, especially in service department. Misdiagnosed multiple problems that Field Jeep in Glenview had to fix. Liberty’s business manager even has his email address misspelled on his busine More

by Jeep Owner in Lake County
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All, of them
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Mar 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We are disappointed your concerns regarding the service you received at Liberty Chrysler Dodge Jeep Ram. We appreciate your feedback as it helps us improve our service standards. Please feel free to reach out to us directly so we can discuss your issues further and work towards a resolution. Thank you again for your input. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 02, 2025

Fast service. Checked entire car. Full oil change no appointment. Eased car. Friendly staff. Little time waiting More

by PRZYSIEZNYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our fast service and the thorough check of your car, along with a full oil change at the Liberty Chrysler Dodge Jeep Ram. Our team takes pride in providing friendly and efficient service, and we're glad you experienced that. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 02, 2025

Professional and knowledgeable team. Great customer service! I look forward to bringing my car back to them at the next interval! More

by weberd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 02, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our professional and knowledgeable team at Liberty Chrysler Dodge Jeep Ram. We look forward to seeing you again for your next service visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 02, 2025

Great experience with salespeople Randy Dusek and Christian Pfiffner. Smooth and professional. Thank you, Zin Fooks More

by fooksz
Recommend Dealer
Yes
Employees Worked With
Randy Dusek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Pfiffner
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Mar 02, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Zin! We truly appreciate your kind words about your experience with Randy and Christian at Liberty Chrysler Dodge Jeep Ram. We're glad to hear that you found the process smooth and professional. We hope to see you again soon and encourage you to share your experience with others! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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