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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
696 Reviews
Call Service Center (847) 362-5099

696 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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February 05, 2025

Never got second page of receipt fromv 30 month maintenance . Still eating, but not teceived by mail yet More

by BETISAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armi Matienzo
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Feb 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you bringing this issue with your receipt to our attention. Please feel free to contact us at Liberty Chrysler Dodge Jeep Ram so we can assist you further in resolving this issue. Your satisfaction is important to us, and we want to ensure you have all the necessary documentation. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 03, 2025

Service was great and employees are very friendly and professional thanks for your help Susan M More

by Susan’s Laramie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki and Gaetano
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Feb 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Susan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikki and Gaetano met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

February 03, 2025

Dealership provided excellent service and gives the customer the confidence that their vehicle is dependable, reliable, and safe. More

by LIZA.MENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Liza, Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

February 03, 2025

Service consultant covered everything very well. Great video of the inspection. Really like that. Everything done on time/early. Appreciate the great service. Thank you! More

by mmoore4817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant, David
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Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2025

Our car has been nothing but issues since we’ve brought it home. I would return it if we could. More

by REUTERJ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.
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Feb 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

February 01, 2025

I took my truck for a recall and oil change and David was very nice More

by jdalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

February 01, 2025

A little expensive and more than I would like to pay for an oil change, but I love all the extras that come along with it. The staff is friendly and accommodating, and the car washes extra nice! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in automotive
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Feb 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Hi Deb: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a good experience!

January 30, 2025

I have been a customer for over 20 years and have always experienced fantastic service. More

by guy10
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hobday
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2025

Discussed the problems thoroughly before the repair and worked through the warranty process in a timely manner. More

by LRobieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 31, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! I'm glad to hear that we could discuss the issues thoroughly and assist you with the warranty process at Liberty Chrysler Dodge Jeep Ram. We strive to provide timely and effective service to our customers. We appreciate your feedback and look forward to helping you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

January 30, 2025

Good customer service. Price comparable to local automotive service. Car wash broken. Very disappointed. I was looking forward to getting the salt off of my car along w More

by BLT1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 31, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram.

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