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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
696 Reviews
Call Service Center (847) 362-5099

696 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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October 28, 2024

Wasn't going to review but I must have received 10 notifications to do this. So my oil change and tire rotation went fine except that one of the tire valve covers wasn't put back. Lol my only criticis More

by DJISFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2024

Easy appointment scheduling and work was completed quickly. Very comfortable waiting area with access to outlets so I could work while waiting. More

by jmschmit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kochen
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Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 28, 2024

Got my vehicle looked at with out an appointment-Thanks for squeezing me in today More

by brennerk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 28, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2024

Justin took very good care of me and got my issue fixed quickly. I appreciated access to a loaner so that I can get to work and home while my car was being repaired. More

by sandybino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin -Service Writer
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Oct 27, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Justin. We're glad to hear he delivered such a great experience!

October 25, 2024

Great service. The seller Hector always provided excellent service. Great job from his manager for the company. Shell Park City. Antonio More

by ANTONIODAMADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks, Antonio, for sharing about your experience with Hector here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 25, 2024

Tom was so efficient and so nice. He updated me and was very kind thanks More

by joelrich18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Joel, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

October 25, 2024

Have had my car serviced here. They are great. Fixed all issues with my vehicle in a timely manner. Great communication and they are honest. Highly recommend. More

by OSKAR61990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

October 24, 2024

Staff are very friendly and catering. I appreciate that they have me a loaner when I found out my car needed to be there all day. I’m not too happy about paying 1400 for a new seat frame More

by J.CROCIATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 24, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience!

October 24, 2024

Not good they did not do the defroster on my jeep and couldn’t give me a loaner More

by kristinnowak73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Kristin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 23, 2024

My contact person is very fast and efficient, respectful of my time which I appreciate More

by NORBERT.PONWEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 23, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Norbert, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

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