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Liberty Dodge Chrysler Jeep - Service Center

Pataskala, OH

4.9
173 Reviews
Call Service Center (740) 964-3900

173 Reviews of Liberty Dodge Chrysler Jeep - Service Center

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March 31, 2022

Everyone was great. They kept me informed through the process while the car was in for service. Mark was great. Jessica was so kind and worked me in early than expected. More

by kimjo0757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark service department , Jessica Burkhart
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Mar 31, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you so much Kim for taking the time to leave a great review with us! Jessica and Mark will be acknowledged as well, and we appreciate the feedback on the remodel! We hope to continue to provide excellent service for you and every customer in the future! Thanks again!

March 23, 2022

Service Department top notch! Had my car serviced, part installed and back to me next day. Highly recommend this dealership for its quality work along with a great turnaround. More

by celmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Oehlman
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Mar 29, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you so much for the 5-star review and great comments! We appreciate your feedback and value you as a customer. Your recommendation means a lot to us! Thanks again.

March 12, 2022

Amazing Service department Takes care of me every time! I highly recommend using them here More

by Dest878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Mar 29, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you so much for the 5-star review, and recommending us! We try to make sure each customer has a great experience and is completely satisfied. We appreciate the review!

March 08, 2022

They ripped me off for $100. 00!!!!!! I purchased my Jeep Grand Cherokee from the Liberty dealership with the tow package. I take it back because the trailer lights don't work and More

by Ron
Customer Service
Recommend Dealer
No
Employees Worked With
Rick Hafler
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Mar 08, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Hello Ron, I don't have enough information to be able to look into this for you. Typically, everybody has to pay the cost to get the vehicle's trailer brake controller programmed/installed. At the same time, it's something that should have been discussed with you and you would have signed an estimate before we perform any work; in turn, there shouldn't have been any surprises by the time the vehicle is ready for pick up. Please email me with more contact information if you want this issue resolved. My name is Jessica, jburkhart@libertyauto.com Thank you!

March 07, 2022

From the moment I checked in everyone was friendly, great service great attitude, thank you. More

by John62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also Buddy, big help and great service., Rick Hafler, Jessica Burkhart
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Mar 08, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you John for the kind 5-star review. We strive for excellent customer service for each and every customer, so I am happy to hear we are providing that! Thanks again

March 06, 2022

The dealership is a nice and and clean, everyone is very friendly and they have the best service department More

by jackiecrabtree1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Burkhart
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Mar 08, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you Jackie for the 5-star review, and comments about our dealership! We take each review very seriously and appreciate you taking the time to give us feedback!

February 26, 2022

I always have my Jeep Grand Cherokee Trailhawk serviced at Liberty CJDR. I have always received excellent service. Always a good experience. I wish I dealership participated in the Jeep Mastercard cash More

by fmcgraw48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Holly
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Feb 28, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us a 5-star review! I did want to mention that we do participate in the Jeep Program/Mastercard program. The way the points/cash back works is at the end of your billing statement, you can apply your cashback to your statement. We don't have any control over that, it is how the Mastercard is set up. So when you make a purchase here, you accrue points that you can then receive cash back for however you choose. If you have any further questions, please reach out to us or Drive Plus Mastercard customer service! Thanks again for the great review and we look forward to working with you again.

Feb 28, 2022 -

fmcgraw48 responded

I appreciate your response to my concern. I was told at the payment window the dealership did not participate. The cashier also checked with a supervisor. Just FYI. I’m not unhappy.

February 23, 2022

They always get me in and out of service quickly. The service advisers are very friendly and knowledgeable. More

by dawilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holley
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Feb 24, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thanks for the 5-star review! Buddy (William) will be acknowledged for his excellent customer service. Thanks again!

February 23, 2022

Service was great! Alex addressed all my vehicles needs and was very professional. He kept me updated with everything More

by Mbyoung.rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 24, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

We are so pleased to hear that you recommend us, and had a great experience with Alex! Thank you for the 5-star review, we really appreciate your time and business.

February 14, 2022

Very friendly. Got my heater core in my truck and now have heat. Thank you More

by kries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Burkhart
Report | Print
Feb 16, 2022 -

Liberty Chrysler Jeep Dodge RAM responded

Thanks so much for the recommendation and 5-star review! We appreciate you taking the time to leave feedback with us, and we hope to see you in the future for any of your service needs!

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