Liberty Ford Canton

Everything was top notch. Would definitely refer anyone to Libert-Canton for either new or used vehicles. Would definitely refer anyone to Libert-Canton for either new or used vehicles. More

Very good experience with this dealership. Pleasant people to deal with. Very helpful and if they couldn't answer a question they found the answer for me.my only complaint would be, for the mo Pleasant people to deal with. Very helpful and if they couldn't answer a question they found the answer for me.my only complaint would be, for the money spent it would have been nice to get 2 keys. More

Very good dealership I love my vehicle and I would deal with them again and tell my friends with them again and tell my friends More

Shady Dealership Went in and dealt with salesman Jakob Pool, thought everything was going great until he tried to switch me to a lease then said finance told him they Went in and dealt with salesman Jakob Pool, thought everything was going great until he tried to switch me to a lease then said finance told him they cant run my reports. But the problem started when i noticed he took a picture of my drivers license front and back on his personal cell phone. That is not acceptable. Im looking into if that's illegal with my attorney. After that he continued to ask me my SS number a 100 times. He said i must have a freeze on my credit bureau because they cant get into any of them, so i left and went home to make sure there was no freeze or locked accounts. He told me to text him and let him know they were all unlocked, i verified it with all 3 bureaus and my reports were not frozen. I texted him that evening. The next day he called and said nope, cant get into any of them, so i called each credit bureau and verified they were available. Called jakob and he said nope still cant run your credit. Well something is fishy at this dealership, because i just realized today that they didnt try at all, because i get alerts from all 3 bureaus and also credit karma and also my credit cards alert me when someone tries to pull a report. So this guy didnt try at all....so what the heck is going on here??? I have a big down payment, already approved through my credit union and they dont want to sell me a car. And Jakob wont even respond to my text or calls now. Bad business practices there! More

Painless!!!! What a simple buying experience. Was prepared for "go Marine" here- but in 5 minutes Ron Harrell had me civilized and calm. He renewed my faith in a c What a simple buying experience. Was prepared for "go Marine" here- but in 5 minutes Ron Harrell had me civilized and calm. He renewed my faith in a car dealership and kept me up to speed at every turn. Ron got me with Erich Keitz to finalize my purchase of a new truck and he made it painless. I was truly "wowed" Hats off to my new friends! Bryan Billman Lodi, Ohio More

Terrible Experience I inquired about a Ford vehicle online and heard back the next day from the salesperson Johnathon White. He seemed clueless, so he escalated the conv I inquired about a Ford vehicle online and heard back the next day from the salesperson Johnathon White. He seemed clueless, so he escalated the conversation with the Sales Manager Ron Harrell. I had followup questions with Johnathon that went unanswered for days. After a few phone calls with Ron, he told me what it would take to get the vehicle certified pre-owned. I told him that I wanted to ask a friend some questions first, and he got angry and hung up on me. After I got the answers from my friend, I left a voicemail with Ron about proceeding with the sale. Never heard from him again. I then talked to Steve (another Sales Manager), and was told he would get everything straightened out and give me a call the next day. Never heard back from him. I have never had such a bad experience working with a sales team. Such poor communication skills. They made it impossible to buy the car I wanted. They missed out on an easy sale. More

Amazing Job I came in to look at a used truck and my salesperson was very knowledgeable about the truck and answered all of my questions. He made my experience ve I came in to look at a used truck and my salesperson was very knowledgeable about the truck and answered all of my questions. He made my experience very fast and efficient. Would definitely recommend John going forward! More