Liberty Ford of Fayetteville

I've always came to this center for routine maintenance and issues with my vehicle but this last experience was not a good one. I had dealt with a service associate named Steven and he was very dismissive and issues with my vehicle but this last experience was not a good one. I had dealt with a service associate named Steven and he was very dismissive and gave me no other helpful outlets to keep me as a customer. I found the technician to be entirely unhelpful and unfriendly. Despite my attempts to ask questions about the repair process, the technician seemed unwilling to provide any additional information. I need more customer service to feel satisfied with the overall experience. More

The service department staff is always spot-on and professional. Gave updates on the status of my vehicle and explained in great detail what work was needed and cost. Always a pleasure visiting Lib professional. Gave updates on the status of my vehicle and explained in great detail what work was needed and cost. Always a pleasure visiting Liberty because of its staff. Great team! More

Overpriced and slow. More than $520 and five hours to replace the vehicle’s horn. Avoid this dealership for any non-warranted work!! More than $520 and five hours to replace the vehicle’s horn. Avoid this dealership for any non-warranted work!! More

I always drive 30 minutes out of the way to come here for service. Always prompt and great service service. Always prompt and great service More

Had my car for almost 3 weeks and no work got done. I was told it would take a week. I had issues getting in contact. No one reached out to let me know what was going on. I still paid even though nothi I was told it would take a week. I had issues getting in contact. No one reached out to let me know what was going on. I still paid even though nothing got done on my vehicle. More

The service department staff was very professional. They were very helpful with the repair and car rental process. They were very helpful with the repair and car rental process. More

The service was mediocre for a dealership. Felt like the service agent was not interested in my patronage. The scheduling agent was friendly. I appreciate the car drop off/pick up service that Felt like the service agent was not interested in my patronage. The scheduling agent was friendly. I appreciate the car drop off/pick up service that they offered. The prices were expected for a dealership. When my service was completed, I drove home and realized that the service tech did not fully finish putting my protective plates back how he found them and they were hanging down and scraping the ground. Had to drive back to the dealership and wait longer for them to put them back on properly. More

They had me in and out in no time fixed my flat. Great job tea Great job tea More

Quality service and a great staff. I don’t trust my vehicles with any place else! I don’t trust my vehicles with any place else! More

Haven’t had any negative interaction with Liberty Ford dealership, especially during the purchasing process. More comments after my first scheduled vehicle service. dealership, especially during the purchasing process. More comments after my first scheduled vehicle service. More