Liberty Ford of Fayetteville

Drop my vehicle off at 830 in the morning for an oil change and state inspection. I was called to pick my vehicle up at 230 and only the state inspection was completed. Not to mention that I made an app change and state inspection. I was called to pick my vehicle up at 230 and only the state inspection was completed. Not to mention that I made an appointment for services. This dealership use to be on my top list for services for our trucks but now I’m starting to reconsider. More

Service here was a total joke. From the beginning it was just a total mess. I couldn’t find the correct way to enter the service lot. When I thought I found it and asked the man st From the beginning it was just a total mess. I couldn’t find the correct way to enter the service lot. When I thought I found it and asked the man standing near by his tone and expression came off as annoyed. I had an appointment at 9am but arrived 10mins early to ensure things could begin on time. Check in when ok and after an hour or so I received a text to let me know the name of the guy working on my car and that this was the number to reach for questions. I tried to confirm if this was when they first began work on my car. After another hour, I went to find someone I could talk to. The man said they were 2 hrs behind. At no point during my check in or ever through the process did I get notification of a timeframe. I live and work in Hope Mills, I don’t have all day to sit in a service lounge. When I had originally scheduled the appointment I made it clear that I couldn’t stay more than an hour but I was I’ve zero updates abs had to wait double that. This was a free service and 10000% not worth it at all. I will not be returning. More

I wood like too have my truck fixed fast as parable that would be nice would be nice More

The service was slow . I and other people waited 3 hours to get the oil changed . I will go somewhere else z. I and other people waited 3 hours to get the oil changed . I will go somewhere else z. More

Expensive corrupt tried to take my 2000 dollar clutch and put a 900 dollar clutch when they said I had a stock clutch and it clearly wasn’t they never even took my car apart to see what the issue was and tri put a 900 dollar clutch when they said I had a stock clutch and it clearly wasn’t they never even took my car apart to see what the issue was and tried to charge me 2700 dollars for the OEM clutch and installment More

Thank you very much for helping me with my Ford car l hadn’t State inspection done l will be back to get my Car alignment in or change and will tell my family members about your company hadn’t State inspection done l will be back to get my Car alignment in or change and will tell my family members about your company More

Always professional and customer friendly. I was in and out in an hour. Warranty covered the repair. I was in and out in an hour. Warranty covered the repair. More

Everyone was very polite. They kept me informed by text the status of my vehicle. The service writer explained what was done and why. The job was completed on time. Everyone w They kept me informed by text the status of my vehicle. The service writer explained what was done and why. The job was completed on time. Everyone was polite and knowledgeable. Will definitely be back for service work. More

Great Customer Service. The technician are thorough and always respectful of the customers time and the waiting area is comfortable. The technician are thorough and always respectful of the customers time and the waiting area is comfortable. More

Great service from your center. Truck clean and shiny when I picked her up. Thanks in Advance!!! Truck clean and shiny when I picked her up. Thanks in Advance!!! More