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Liberty Ford of Fayetteville - Service Center

Fayetteville, NC

4.2
250 Reviews

250 Reviews of Liberty Ford of Fayetteville - Service Center

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July 03, 2023

professional and courteous with me and inform me of any additional problems that may be considered. More

by davidrayshipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
curtis
July 03, 2023

Did not listen to what the problem was and what has already been done to the vehicle. Wanted to replace the part that was already replaced ($400 by an autoshop) and jack the price up ($1k+), knowing th More

by marc.wymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
July 03, 2023

I truly believe that was robbed of 655. 47 dollars for the replacement of 112 dollars part More

by EMAIKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor Stephen Sorrell
July 03, 2023

A 869 dollar bill to replace a 112 dollar part there is something wrong here More

by EMAIKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor Stephen Sorrell
July 02, 2023

I’ve scheduled two appointments for a recall on a 2017 Mustang for a backup camera wiring harness replacement, both morning appointments. When I dropped my car off for the first appointment, I returned to More

by DARRELLDWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with the service department. No one I’d ever recall
July 01, 2023

Good job. ..very professional and honest technician. I never have yet encounter of any problem when it comes to service and dealing with employee...thank you so More

by VMFA3122005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know any that are not listed
July 01, 2023

Great service will return for future repairs. Service was quick and professional. Was able to get in and out More

by VERNARD.MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce truck shop
July 01, 2023

We love Liberty Ford! Service is EXCELLENT! Very satisfied with the whole experience! Thank you! More

by jjrudock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Grupi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The service department was awesome they went above and beyond to make my appt very pleasurable More

by MINISTER.CRENSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
June 30, 2023

Great customer service on behalf of Steve and the mechanic for taken care of my F150 Lariat. More

by BISHOPJWBROWN@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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