Liberty GMC - Service Center

They said if I wait 1 1/2 hours but It took over three hours to do an oil change plus they said I needed a cabin filter and then they didn’t show me the bad one ,like most places do they just did it.I gue hours to do an oil change plus they said I needed a cabin filter and then they didn’t show me the bad one ,like most places do they just did it.I guess how do I know they did it at all. More

I bought my Sierra EV from another dealership in the Phoenix area. I found a manufacturing defect in one of the doors of the truck. After 3 months of constantly reaching out to the selling dealership Phoenix area. I found a manufacturing defect in one of the doors of the truck. After 3 months of constantly reaching out to the selling dealership to get my truck fixed, I gave up on them and contacted Liberty GMC. I was greeted by Rick Kinslinger in the Service department who quickly assured me they would make my vehicle right. Rick was a model of professionalism, keeping me updated along the way and going the extra mile to arrange a loaner vehicle that was comparable to my Sierra EV. Even though it is a long way to travel for me to visit this dealership, I will now use Liberty GMC for ALL my service needs from now on. Great communication, made me feel like I was their best and only customer. Thank GOD customer service lives!! More

Jim makes it so easy when I need service or contact me if there were to be a specific service on my 2022 GMC A Acadia Denali It is never a problem with Jim and Liberty GMC. We have purchased two vehicles a there were to be a specific service on my 2022 GMC A Acadia Denali It is never a problem with Jim and Liberty GMC. We have purchased two vehicles at Liberty GMC and it’s the perfect relationship. More

Marie is very knowledgeable and helpful. 5 stars My Yukon was in and out quickly. 5 stars My Yukon was in and out quickly. More

I have purchased three vehicles at Liberty GMC. Also have my service on my vehicles there. Friendly facility and Service Department does a great job. Thank you for the coffee and donut too 😊👍! Also have my service on my vehicles there. Friendly facility and Service Department does a great job. Thank you for the coffee and donut too 😊👍! More

What makes the dealership for me is how well i am looked after by the service consultant Marie Fakas was so helpful when i had a starting fault prior to this service visit The service visit went as planne after by the service consultant Marie Fakas was so helpful when i had a starting fault prior to this service visit The service visit went as planned and we trust Liberty GMC to get the job done We own a Chevvy and went to the local dealership which sucked…. I expect trained techs to get the job done. Customer service is what gets my loyalty More

You have an automatic system that notifies you on repairs needed and approval of the services. You really need to add an estimated time of completion. My service advisor was out sick and I was going on 3 day needed and approval of the services. You really need to add an estimated time of completion. My service advisor was out sick and I was going on 3 days without any info. I understand you can give a hard date but an estimated time would have helped me out a lot. More

Santos is awesome in the service department, he's responsive and efficient, and gets the job done responsive and efficient, and gets the job done More

You haven't took care of everything professionally. Is my go-to guy for service Is my go-to guy for service More

Service was great . The people make it that way like Jim Sepe .When I call for an appoint heknows I expect greatness from the service dept. Thank you. The people make it that way like Jim Sepe .When I call for an appoint heknows I expect greatness from the service dept. Thank you. More