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Liberty GMC

Peoria, AZ

Overview
Reviews
Vehicles
4.5
1,135 Reviews
We are conveniently located in Peoria on West Bell Road, just west of the Agua Fria Freeway and the Arrowhead Towne Center. This, along with convenient hours, make us a great choice when looking for a new or used car dealer in the Surprise, Glendale, Scottsdale or Phoenix, AZ areas.
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8660 W Bell Rd

Peoria, AZ

85382

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Showing 123 service reviews

July 27, 2026

My new service advisor went above and beyond to help me find saving. I enjoyed the new video of the checklist and found value in seeing the tech check and recommend repairs. More

by Andrew.purefitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 28, 2026 -

Liberty GMC responded

Thank you for your positive comments, Andrew! I’m happy to hear that our service advisor went above and beyond to assist you and that you found value in the video checklist. At Liberty GMC, we strive to provide exceptional service and transparency. I appreciate your feedback, and we look forward to seeing you again soon! Best, Sam Ganczaruk, Service Director

July 19, 2026

Great service, Santos the service advisor its so friendly and helpful. Communication is good they keep you in loop. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
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Jul 19, 2026 -

Liberty GMC responded

Thank you for your feedback, Robert! I'm happy to hear you had a great experience with Santos at Liberty GMC. It's great to know that you found our communication helpful and that our team made your visit enjoyable. We look forward to serving you again in the future! Best, Sam Ganczaruk, Service Director

May 11, 2026

Had airbag warranty. Passenger side. They broke stereo and dash panels pulled harness so hard it unplugged the stereo. Calling me a liar 5 days of my life. I had co More

by michaelmuchitello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick. Sam. And zack
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January 01, 2026

Santos was my service rep. I will be back for sure. Great customer service from start to finish. Thank you More

by Martin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Santos
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Jan 01, 2026 -

Liberty GMC responded

Thank you for leaving such supportive feedback, Martin! I'm glad to hear that you had a great experience with Santos at Liberty GMC. I appreciate your kind words about our customer service, and we look forward to welcoming you back next time! Best, Sam Ganczaruk, Service Director

August 29, 2025

They said if I wait 1 1/2 hours but It took over three hours to do an oil change plus they said I needed a cabin filter and then they didn’t show me the bad one ,like most places do they just did it.I gue More

by Inesonjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack
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Aug 29, 2025 -

Liberty GMC responded

Good afternoon Inesonjason Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit felt far more time-consuming than expected—waiting over three hours for an oil change is absolutely not the kind of service we strive for. I also understand how concerning it can be when a part like a cabin filter is replaced without being shown to you first. Transparency is very important to us, and I'm sorry we failed to demonstrate that during your visit. I’ve looked into our system using all the information we have, but unfortunately, I wasn’t able to locate a matching record under the name provided. That said, I want to ensure we address this properly and make things right. Would you be willing to contact us directly at 623.815.4405? Even just your vehicle’s license plate number, appointment date/time, or any other detail would help us find your visit and thoroughly investigate what happened. Thank you for bringing this to our attention. Your feedback is vital to helping us improve our service and prevent similar frustrations in the future. We look forward to hearing from you and resolving this to your satisfaction. Sincerely, Robert Smith Customer Relations Director Liberty Automotive

August 17, 2025

I bought my Sierra EV from another dealership in the Phoenix area. I found a manufacturing defect in one of the doors of the truck. After 3 months of constantly reaching out to the selling dealership More

by dp64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
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Aug 18, 2025 -

Liberty GMC responded

Thank you so much for your thoughtful review! I appreciate you choosing Liberty GMC for your service needs after your experience elsewhere. I am glad to hear Rick was able to assist you with your GMC Sierra EV and ensure everything was resolved to your satisfaction. It's our commitment to provide exceptional service, and we're delighted you felt valued as our customer. We look forward to assisting you on your next visit. Best, Sam Ganczaruk, Service Director

May 09, 2025

Jim makes it so easy when I need service or contact me if there were to be a specific service on my 2022 GMC A Acadia Denali It is never a problem with Jim and Liberty GMC. We have purchased two vehicles a More

by aztucci13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hobby Nelson, Jim Sepe, Desiree Morales, Josh Lapadura, Matthew Godoy
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May 09, 2025 -

aztucci13 responded

Liberty GMC May 9, 2025 aztucci13 Jim makes it so easy when I need service or contact me if there were to be a specific service on my 2022 GMC A Acadia Denali It is never a problem with Jim and Liberty GMC. We have purchased two vehicles at Liberty GMC and it’s the perfect relationship.

April 21, 2025

Marie is very knowledgeable and helpful. 5 stars My Yukon was in and out quickly. More

by kee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
MARIE FAKAS
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Apr 22, 2025 -

Liberty GMC responded

Thank you, Kee, for your kind words! I'm thrilled to hear that you found our service knowledgeable and helpful, and that your Yukon was serviced quickly. We appreciate your feedback and look forward to assisting you again at Liberty GMC! Best, Sam Ganczaruk, Service Director

April 19, 2025

I have purchased three vehicles at Liberty GMC. Also have my service on my vehicles there. Friendly facility and Service Department does a great job. Thank you for the coffee and donut too 😊👍! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
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Apr 19, 2025 -

Liberty GMC responded

Thank you, Barbara! We truly appreciate your kind words and are thrilled to hear that you’ve had a positive experience with us at Liberty GMC, both in purchasing your vehicles and in our Service Department. We're glad you enjoyed the coffee and donuts! We look forward to seeing you again for your future needs! Best, Chris Scott, General Manager

February 07, 2025

What makes the dealership for me is how well i am looked after by the service consultant Marie Fakas was so helpful when i had a starting fault prior to this service visit The service visit went as planne More

by bamber750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Fakas
Report | Print
Feb 07, 2025 -

Liberty GMC responded

Thank you for your kind words! We’re thrilled to hear that Marie provided you with such helpful service during your visit. At Liberty GMC, we strive to ensure our customers feel well taken care of, and it's rewarding to see that reflected in your experience. Your trust in us means a lot, and we look forward to assisting you with any future needs. Please don't hesitate to reach out if you have any questions or need further assistance! Best, Sam Ganczaruk, Service Director

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