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Liberty Honda - Service Center

Hartford, CT

4.5
2,152 Reviews

2,152 Reviews of Liberty Honda - Service Center

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July 09, 2022

Stay far, far away from this place. I was quoted an ABSURD amount of money for a job that I was able to get done for much less somewhere else. If there was an option to give zero stars More

by km2662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelica Peters
Jul 27, 2022 -

Liberty Honda responded

It's concerning to see this feedback and apologize that you're frustrated with our rates. We aim to be fair and competitive and regret that we let you down. Please let us know if there is anything else we can do. Glenn Clark - Service Manager - 860-241-1428

January 15, 2022

Never had a problem with them since buying and having my 2008 Fit serviced there. Until last week when the vehicle was towed there, disabled due to a factory recall. They did the recall fix free of charge, More

by pissed off
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dealt with Cloe in Service. Pleasant.
Feb 08, 2022 -

Liberty Honda responded

I am sorry to see that your experience with us did not meet the standard that we set for ourselves here. We always aim to deliver top-notch service and it is concerning to see that we may have missed the mark here. I would like to discuss the details of your visit and see what I can do to make things right. Please consider giving me a call at your earliest convenience and I will be happy to discuss the matter in greater detail. Thank you for your feedback, Carl Maratta - Service Manager - 860-241-1409

September 30, 2021

100000000% HIGHLY RECOMMEND LIBERTY HONDA!!!!!!! I can’t speak highly enough about this amazing caring group of people that helped me and my daughter with her Honda. Anthony, Carl and Joe were so car More

by Debrakedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Carl and Joe
Sep 30, 2021 -

Liberty Honda responded

Your glowing review makes our day! Thank you for trusting us with your business and your daughter's vehicle. We are thrilled that you felt so well taken care of and we will pass along your feedback to Anthony, Carl, and Joe. We look forward to welcoming you back to Liberty Honda in the future!

July 07, 2020

Chris was polite and made me feel safe being at the dealership during this pandemic. I felt that I was taken care of and my vehicle got the service it needed! Very happy! More

by JGPB
Recommend Dealer
Yes
Employees Worked With
Chris Flores
Jul 07, 2020 -

Liberty Honda responded

Thank you for leaving Liberty Honda a five-star review. I am pleased to hear that Chris took care of you and made sure you felt comfortable as customer safety is our priority. We look forward to seeing you during your vehicle's next service visit!

July 05, 2020

My visits no matter what department I deal with are never disappointing. Even if I need a little information the young people at Liberty Honda are eager to help More

by Kiko1952
Recommend Dealer
Yes
Employees Worked With
Jamie @ Service and Esteban @ parts
Jul 06, 2020 -

Liberty Honda responded

Thank you for taking the time to review Liberty Honda. I am glad to hear that our team always takes great care of you. We look forward to working with you next time!

July 04, 2020

Everything went well! I've always had a good experience. Both as a buyer and as a service customer. Staff is very professional. Service is done well and in reasonable amo More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flores, Timothy Helper
Jul 06, 2020 -

Liberty Honda responded

Thank you for leaving us a review, John. We're proud to have you as a Liberty Honda customer and we look forward to working with you next time!

July 02, 2020

I brought my car in to have the transmission fluid replaced...dropped it off the night before...received a call and text in the morning...responded to text that I had a couple of questions for TJ....h More

by Joe
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 02, 2020 -

Liberty Honda responded

Joe, thank you for the 5-star review! We are so glad you enjoyed working with TJ here at Liberty Honda, and it was our pleasure to help you out. If you ever need anything else, don't hesitate to come back and see us again!

July 01, 2020

Excellent service by Shanice I am a loyal customer who has now bought 5 Hondas from the Liberty Honda dealership during the last 16 years. I brought my two current vehicles for s More

by Gerald F Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanice Arce
Jul 01, 2020 -

Liberty Honda responded

Gerald, thank you for the 5-star review! We are so grateful for your loyal business here at Liberty Honda, and we couldn't be happier to hear that Shanice took good care of you during your most recent visit. We look forward to working with you for years to come!

July 01, 2020

I was very impressed with the care taken at the dealership during the current pandemic situation. The service and all the accompanying components were performed with strict social distancing in min More

by Lucy
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jul 02, 2020 -

Liberty Honda responded

Thank you for reviewing Liberty Honda. We're committed to customer safety and satisfaction and I am glad to hear that came through to you!

June 27, 2020

Excellent service by TJ and the entire team at Liberty Honda. Excellent social distancing and safety. Friendly staff. Quick turnaround. And a car wash. Thank you More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham
Jun 29, 2020 -

Liberty Honda responded

Thank you for reviewing the five-star experience you had with TJ at Liberty Honda! We look forward to taking care of you next time.

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