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Liberty Honda - Service Center

Hartford, CT

4.5
2,192 Reviews

2,193 Reviews of Liberty Honda - Service Center

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June 27, 2020

Excellent service by TJ and the entire team at Liberty Honda. Excellent social distancing and safety. Friendly staff. Quick turnaround. And a car wash. Thank you More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham
Jun 29, 2020 -

Liberty Honda responded

Thank you for reviewing the five-star experience you had with TJ at Liberty Honda! We look forward to taking care of you next time.

June 17, 2020

Oil change and check up was done quickly and efficiently. My experiences have been very professional. I took note of the wipe downs of furniture, etc. Chairs, etc were well spaced to cope with covid. More

by claytonmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Carter was friendly and efficient. Did not interact with Jordan, the technician.
Jun 17, 2020 -

Liberty Honda responded

Thank you for the review! Providing friendly and professional service is always the goal here at Liberty Honda, and it means a lot to know that we made your visit safe and comfortable. We look forward to working with you again sometime!

June 09, 2020

good day at honda your service dept. led by john(service manager and by my favorite TJ gramham is always pleasant, clean and makes me feel they really care...esp. durin More

by sgang56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 09, 2020 -

Liberty Honda responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Liberty Honda, and we will certainly let John and TJ know that you appreciate their help. We look forward to your next visit!

June 07, 2020

Chris was outstanding to deal with, extremely professional and informative. Came in on his day off to meet with me as I picked up my car. So above and beyond ! More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 08, 2020 -

Liberty Honda responded

Hi Cheryl, it is our goal to provide exceptional service for every customer and we're pleased to hear that Chris is doing his job. Thank you for doing business at Liberty Honda. See you next time!

June 03, 2020

Liberty Honda has a clean, efficient and well run service department. I bought my Odyssey and Civic from Liberty and have had all my service done there. I highly recommend Liberty Honda. More

by Joe
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 04, 2020 -

Liberty Honda responded

Joe, thank you for reviewing Liberty Honda! Our team is committed to taking excellent care of customers, and their vehicles. We're here for anything that your Honda Odyssey or Civic may need in the future. Until then, safe travels!

June 03, 2020

Good reception and service. Clean and spacious waiting area makes me feel safe especially in this difficult time to get out for car services. Will come back for other needs. More

by Visitor
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jun 04, 2020 -

Liberty Honda responded

It's so important that our customers feel safe during their visits with us at Liberty Honda and we are so glad to hear that was your experience. Thank you for your business! We look forward to assisting you next time.

June 01, 2020

Service Very happy with my service visit, Jaime was very nice , polite and courteous. The job was done perfectly and i have no problem returning to Liberty Ho More

by threeboxers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 02, 2020 -

Liberty Honda responded

Thank you for taking the time to review Liberty Honda! We will be sure to share your wonderful feedback with Jamie and the rest of our team. See you next time!

June 01, 2020

Maintenance appointment My appointment was for routine maintenance service. It was completed in a reasonable amount of time and I was happy with the service at check-in, duri More

by Sreccles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham, T.J.
Jun 02, 2020 -

Liberty Honda responded

We appreciate you taking the time to share this feedback. Our team is committed to taking care of customers during every step and we look forward to your next service appointment at Liberty Honda!

May 31, 2020

Service visit was fine. As usual, though, I was told there are one or two things additional I should have done to the car. Also as usual, they weren’t items that More

by Smkbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 01, 2020 -

Liberty Honda responded

I'm sorry to hear you are frustrated. I assure you that we only recommend services based on our best diagnostic assessment, and we do strive for competitive pricing here. I will be sure to share this feedback with my team. If there is anything more you'd like to speak with me about, please don't hesitate to give me a call. Thank you, John Nguyen - Service Manager - 860-241-1429

May 05, 2020

Seatbelt recall Everyone very courteous and friendly. Employees knowledgeable and efficient. My car was ready ahead of promised time. I waited in the waiting room More

by peclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
May 05, 2020 -

Liberty Honda responded

It was our pleasure to assist you! We are very happy to hear that you were satisfied with our service and drove home in a freshly cleaned vehicle. Thank you for being a great Liberty Honda customer!

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