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Liberty Honda - Service Center

Hartford, CT

4.5
2,084 Reviews

2,084 Reviews of Liberty Honda - Service Center

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August 18, 2019

Great service! Quick check in and good explanation of the service. Service took a little bit longer than she said due to some computer issues. Warranty service menti More

by MGD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Aug 19, 2019 -

Liberty Honda responded

Thank you very much for trusting the Liberty Honda team with your vehicle! We are happy to hear that overall you had a good experience. We really appreciate your feedback and look forward to assisting you next time.

August 09, 2019

Repair for scratch and dent program that was on car Repair for Scratch and Dent program that was on the car. Service was excellent quality of repair fantastic. Service rep arranged transportation via Ub More

by WILLIAM.COWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie service rep
Aug 09, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! We appreciate your business and your support for our Service Department. Thank you for your kind words about our team and we hope to see you again soon. Have a great day!

August 08, 2019

Excellent service. Brought Civic in due to air conditioner blowing hot air (less than 3000 miles on new car). Worked with T.J. Condenser leaking so new part ordered. More

by ServRev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J.
Aug 08, 2019 -

Liberty Honda responded

We are so happy that the Liberty Honda team delivered an excellent experience so far. Thank you for your kind words about working with T.J. in our service department and we hope your repair is completed to your likening. Have a great day!

August 07, 2019

Great Barbara & Chloe were super friendly and helpful with answering my questions and concerns. I have also been assisted by Melissa in past and she is also More

by Tyty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Chloe, Melissa
Aug 08, 2019 -

Liberty Honda responded

Thank you so much for the excellent feedback! We are delighted to hear that you've received great service from Barbara, Chloe, and Melissa. If you have any questions, please don't hesitate to call us.

August 07, 2019

Excellent Service I just had a follow up service completed yesterday on my son’s 2004 Honda CRV and the service was excellent. Chloe and TJ were right on things and TJ More

by ALFANOJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio and TJ Graham
Aug 08, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! It's wonderful to read how Chloe and TJ provided great customer service to you during your recent service appointment. This is a priority for us! We would love to work with you again and hope you have a great day!

August 02, 2019

Service for my pilot I love working with Chloe. She is trustworthy and very friendly. She called me and let me know exactly what my car needed the car was also returned More

by Lmanousos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe
Aug 02, 2019 -

Liberty Honda responded

It makes us smile to hear that you can depend on Chloe to take great care of your and your vehicle! Thank you so much for choosing Liberty Honda for all of your auto service needs. Have a fantastic weekend!

August 02, 2019

Service at thelast minute I had a battery that was dead. Honda Roadside Service came to my place of employment on Wednesday and jump started it enough to get me home. Tried t More

by folkie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Aug 02, 2019 -

Liberty Honda responded

Thank you for your 5-star review of Liberty Honda! It's our goal to provide excellent customer service and we are so pleased to read about how Casey demonstrated this to you with your car's battery. We hope to see you again soon and have a great day!

August 01, 2019

VERY SATISFIED ALWAYS HELPFUL WITH SERVICE RIDES AND PRICES, CONVENIENT PLACE CLOSE TO WORK AS WELL AS THE WORKERS ARE PLEASANT AS WELL AS THE PICKUP RIDES More

by ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHLOE
Aug 01, 2019 -

Liberty Honda responded

Angela - We are so glad you can depend on the Liberty Honda team for professional, pleasant service. Thank you so much for choosing us for all your auto service needs! We hope you have a wonderful day.

July 26, 2019

routine service The service took a little over an hour, which seemed very efficient to me. The added car wash was a plus. The service folks are always friendly and More

by Dan from West Hartford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe
Jul 26, 2019 -

Liberty Honda responded

Dan, thanks so much for the 5-star review! It's great that you had an efficient service appointment at our dealership and that you left a happy customer-this is our goal! We hope to see you again soon! The Liberty Honda Team.

July 26, 2019

The advisor was very plesant and very prompt to service The advisor was very prompt to service my vehicle. She was very pleasant as well. She explain in details what was done to me vehicle. More

by ingrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i forgot her name.
Jul 26, 2019 -

Liberty Honda responded

We can't ask for better feedback than this, Ingrid! Thank you so much for choosing Liberty Honda.

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