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Liberty Honda - Service Center

Hartford, CT

4.5
2,168 Reviews

2,167 Reviews of Liberty Honda - Service Center

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August 21, 2019

Easy peasy They made everything so easy, respected our wishes and offered a ride home. It was a recall so I can't honestly comment on price. More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Aug 21, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda and we hope you will visit us again soon. Have a great day and thank you for your business!

August 21, 2019

August 19th 2019 Service The service manager was very thorough. She listened to me and explained the service provided in great detail. Much appreciated! The quality of service More

by Nmaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Aug 21, 2019 -

Liberty Honda responded

"The quality of service is a differentiator." - We love to see this type of feedback about the team at Liberty Honda, thank you so much! We'll definitely share your feedback with our team.

August 20, 2019

Great service Thank you again service team for taking the best care of my car. From start to finish my 2011 pilot is in good hands at Liberty Honda. More

by CJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Aug 20, 2019 -

Liberty Honda responded

Thank you for being such a great customer of Liberty Honda! We greatly appreciate your kind review and we are happy to know you received great care during your recent service appointment for your 2011 Honda Pilot. We would love the opportunity to work with you again and hope you have a great day!

August 18, 2019

Great service! Quick check in and good explanation of the service. Service took a little bit longer than she said due to some computer issues. Warranty service menti More

by MGD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Aug 19, 2019 -

Liberty Honda responded

Thank you very much for trusting the Liberty Honda team with your vehicle! We are happy to hear that overall you had a good experience. We really appreciate your feedback and look forward to assisting you next time.

August 09, 2019

Repair for scratch and dent program that was on car Repair for Scratch and Dent program that was on the car. Service was excellent quality of repair fantastic. Service rep arranged transportation via Ub More

by WILLIAM.COWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie service rep
Aug 09, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! We appreciate your business and your support for our Service Department. Thank you for your kind words about our team and we hope to see you again soon. Have a great day!

August 08, 2019

Excellent service. Brought Civic in due to air conditioner blowing hot air (less than 3000 miles on new car). Worked with T.J. Condenser leaking so new part ordered. More

by ServRev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J.
Aug 08, 2019 -

Liberty Honda responded

We are so happy that the Liberty Honda team delivered an excellent experience so far. Thank you for your kind words about working with T.J. in our service department and we hope your repair is completed to your likening. Have a great day!

August 07, 2019

Excellent Service I just had a follow up service completed yesterday on my son’s 2004 Honda CRV and the service was excellent. Chloe and TJ were right on things and TJ More

by ALFANOJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio and TJ Graham
Aug 08, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! It's wonderful to read how Chloe and TJ provided great customer service to you during your recent service appointment. This is a priority for us! We would love to work with you again and hope you have a great day!

August 07, 2019

Great Barbara & Chloe were super friendly and helpful with answering my questions and concerns. I have also been assisted by Melissa in past and she is also More

by Tyty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Chloe, Melissa
Aug 08, 2019 -

Liberty Honda responded

Thank you so much for the excellent feedback! We are delighted to hear that you've received great service from Barbara, Chloe, and Melissa. If you have any questions, please don't hesitate to call us.

August 02, 2019

Service at thelast minute I had a battery that was dead. Honda Roadside Service came to my place of employment on Wednesday and jump started it enough to get me home. Tried t More

by folkie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Aug 02, 2019 -

Liberty Honda responded

Thank you for your 5-star review of Liberty Honda! It's our goal to provide excellent customer service and we are so pleased to read about how Casey demonstrated this to you with your car's battery. We hope to see you again soon and have a great day!

August 02, 2019

Service for my pilot I love working with Chloe. She is trustworthy and very friendly. She called me and let me know exactly what my car needed the car was also returned More

by Lmanousos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe
Aug 02, 2019 -

Liberty Honda responded

It makes us smile to hear that you can depend on Chloe to take great care of your and your vehicle! Thank you so much for choosing Liberty Honda for all of your auto service needs. Have a fantastic weekend!

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