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Liberty Honda - Service Center

Hartford, CT

4.5
2,168 Reviews

2,168 Reviews of Liberty Honda - Service Center

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July 17, 2019

Fantastic customer service Even though the computer system went down later in the day, customer service agent was polite and explained the procedures on how my transaction would More

by Dendud71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Jul 17, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! We appreciate your feedback about your recent visit and I am glad to know we were able to still be of service even though our system was out momentarily. I hope we can work with you again in the future and thank you for your business.

July 16, 2019

Great customer service Great people. And friendly fast service and took good care of me I would recommend this dealer to first time customers. They took care of me with a Ly More

by Sysco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 17, 2019 -

Liberty Honda responded

What a great review! It's fantastic to hear that you received friendly service from the Liberty Honda team and that the Lyft made your appointment go smoothly. Thanks so much!

July 16, 2019

Air conditioner service in recently purchased car I had no issues with the service on Friday. It seems like something that should have been caught before I bought the car in February this year, though More

by Sreccles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 16, 2019 -

Liberty Honda responded

Thank you for your feedback! If you have any questions about your service, please give us a call.

July 11, 2019

Ac vent replacement Great service...it only took about 20 minutes for my car to be completed and I was on my way home to complete my errands More

by Sachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 12, 2019 -

Liberty Honda responded

This is great to read! Thank you so much for coming to Liberty Honda for your auto service needs. We look forward to your next visit with us.

July 10, 2019

Service Great atmosphere for servicing and great customer service and the convenience of having a in home department of waiting while your vehicle in servicin More

by Chev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 10, 2019 -

Liberty Honda responded

Hi Chev - We are delighted to hear that you enjoy your visits to Liberty Honda! Thank you so much for the kind words and continued support. We wish you happy driving.

July 06, 2019

Great experience Melissa responded to me right away each & every time & was just wonderful to deal with!!! I loved being able to correspond via text - so convenient More

by Sumrgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 08, 2019 -

Liberty Honda responded

Thanks for this great feedback! We are grateful to have you as a customer and will be sure to commend Melissa for her great customer service. Thank you!

July 04, 2019

Rear brake job Great service. Was able to get a loner to use while my car was being serviced. Price of service was probably a little high but the convenience was wor More

by Marysunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 05, 2019 -

Liberty Honda responded

We love seeing 5-star reviews, thanks! I'm happy to read about your positive service appointment and I hope we can work with you again in the future. Thank you for your support!

July 03, 2019

family oriented Very great care, was actually surprise buy the service received. My opinion of going whenever I need some service has greatly increased and thank eve More

by ppercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 05, 2019 -

Liberty Honda responded

We are thrilled that our team impressed you with their service! Thanks so much for trusting us with your vehicle, it's our pleasure to assist you.

July 03, 2019

Great service!!! Highly recommended!! But Why do dealers charge over $100/hr to work on your car?? And if the job is rated at 60 minutes but it only takes 30 to complete, is it fair to be cha More

by TommyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe/Melissa
Jul 03, 2019 -

Liberty Honda responded

Tommy - I'm very sorry to hear about your frustrations regarding our prices, which we strive to keep competitive. We are grateful to have you as a customer and I would be happy to discuss this with you further. Don't hesitate to give me a call. Thank you, Todd Dibiasi - Service Manager - 860-241-1428

July 03, 2019

review regarding service of vehicle The service is good and fast. I have visited the service center 5 times up till now to get my tires changes, brake fluid change. More

by utsav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 03, 2019 -

Liberty Honda responded

We can't thank you enough for your repeat business! It's fantastic that you've received consistently great service from the Liberty Honda team. Have a wonderful holiday!

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