2,084 Reviews of Liberty Honda - Service Center
Clear explanations The staff were clear in explanations of problems and solutions. And thank you for proving transportation to and fro the office at my job!!! -Erich The staff were clear in explanations of problems and solutions. And thank you for proving transportation to and fro the office at my job!!! -Erich (William Erich Krengel) More
They were very friendly I bought my CRV over 7 years ago from her and had all my service done here and will continue to do so. The people are all very friendly and helpful I bought my CRV over 7 years ago from her and had all my service done here and will continue to do so. The people are all very friendly and helpful More
exellent service excellent service. performed in a very timely fashion.. service associate was excellent. kept me informed throughout the project. very profession excellent service. performed in a very timely fashion.. service associate was excellent. kept me informed throughout the project. very professional. car really drives better after service. More
Replaced tires. Liberty Honda gets better all the time. Very friendly and professional people. Waiting rooms are clean and comfortable. Time promised was accurate. Ni Liberty Honda gets better all the time. Very friendly and professional people. Waiting rooms are clean and comfortable. Time promised was accurate. Nice experience. Will continue to use the dealership for all service. More
Good service My car was towed in Sunday. I received a call first thing Monday morning with the answer to the problem and the price. The part was in stock. My car w My car was towed in Sunday. I received a call first thing Monday morning with the answer to the problem and the price. The part was in stock. My car was repaired and I picked it up that night. Very satisfied! More
Excellent. Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! More
Excellent visit this time I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good. For my most recent visit (Sept. 5th), I received excellent service from Chloe and her colleagues when I went to get an Express Oil Change and Multi-Point inspection. The service was speedy and all employees were polite. My only complaint that I have yet to receive a response to the review that I submitted for my mid-August visit, when I experienced some significant problems.(with a different service advisor). I submitted two separate online reviews (one to Liberty, one to Honda Corporate) plus I responded to a telephone survey, yet I haven't heard anything in return from anyone at Liberty, Executive or Honda Corporate saying "we are sorry to read of your problems. What can we do to make things right?" Were you hoping that I would forget about my bad experience? More
Exceptional customer service Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my ca Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my car serviced here in the past but have not experienced this level of customer service. She is exceptional and the primary reason I would return in the future ! More
No Hassle I never felt pressured when looking at cars. Nick was patient and informed. He answered all my questions. This was my second lease from them and it's I never felt pressured when looking at cars. Nick was patient and informed. He answered all my questions. This was my second lease from them and it's been great. I just brought it in for it's 1st oil change and customer service was definitely 5 star!! Melissa was polite, went over everything that was going to be done and the car was ready in no time! Great experience. More
Fix door lock The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and easy to work with. More