2,156 Reviews of Liberty Honda - Service Center
Fast Excellent Service Towed my vehicle in for service thinking the issue was something major and would take several days to repair. The service team assisted to diagnose a Towed my vehicle in for service thinking the issue was something major and would take several days to repair. The service team assisted to diagnose and repair my vehicle in hours not days at an extremely reasonable price. Thank You. More
Replace Altenator. But Shanice really stepped up. Shanice really stepped up when I told her that I was disappointed that When I was here in June to do my 100k service at 96k miles. That when I got ho Shanice really stepped up when I told her that I was disappointed that When I was here in June to do my 100k service at 96k miles. That when I got home I noticed that the compliance bushings were leaking and it was going to be a significant amount to replace and when I went on line there was a recall for these on my model, but it was 7 year or 100k and I was at 7 years and 3 months. Now I have had my Pilot only serviced by Honda and it really bothered me that the only time they noticed these bushings leaking was when I no longer qualified for the recall? She offered to contact Honda for me and was able to work with Honda to allow me to get this service performed if I paid a $250 deductible. Which was much lower than the cost to repair it on my own. So I was happy to do it. Thanks Shanice and Honda for proving that loyalty does count! I am a very satisfied Honda customer and will always think Honda first. More
exellent service excellent service. performed in a very timely fashion.. service associate was excellent. kept me informed throughout the project. very profession excellent service. performed in a very timely fashion.. service associate was excellent. kept me informed throughout the project. very professional. car really drives better after service. More
Clear explanations The staff were clear in explanations of problems and solutions. And thank you for proving transportation to and fro the office at my job!!! -Erich The staff were clear in explanations of problems and solutions. And thank you for proving transportation to and fro the office at my job!!! -Erich (William Erich Krengel) More
They were very friendly I bought my CRV over 7 years ago from her and had all my service done here and will continue to do so. The people are all very friendly and helpful I bought my CRV over 7 years ago from her and had all my service done here and will continue to do so. The people are all very friendly and helpful More
Good service My car was towed in Sunday. I received a call first thing Monday morning with the answer to the problem and the price. The part was in stock. My car w My car was towed in Sunday. I received a call first thing Monday morning with the answer to the problem and the price. The part was in stock. My car was repaired and I picked it up that night. Very satisfied! More
Replaced tires. Liberty Honda gets better all the time. Very friendly and professional people. Waiting rooms are clean and comfortable. Time promised was accurate. Ni Liberty Honda gets better all the time. Very friendly and professional people. Waiting rooms are clean and comfortable. Time promised was accurate. Nice experience. Will continue to use the dealership for all service. More
Excellent. Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! More
Exceptional customer service Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my ca Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my car serviced here in the past but have not experienced this level of customer service. She is exceptional and the primary reason I would return in the future ! More
Excellent visit this time I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good. For my most recent visit (Sept. 5th), I received excellent service from Chloe and her colleagues when I went to get an Express Oil Change and Multi-Point inspection. The service was speedy and all employees were polite. My only complaint that I have yet to receive a response to the review that I submitted for my mid-August visit, when I experienced some significant problems.(with a different service advisor). I submitted two separate online reviews (one to Liberty, one to Honda Corporate) plus I responded to a telephone survey, yet I haven't heard anything in return from anyone at Liberty, Executive or Honda Corporate saying "we are sorry to read of your problems. What can we do to make things right?" Were you hoping that I would forget about my bad experience? More