Liberty Honda - Service Center

A1 service TJ took me right in even though I did not have appointment. He said they were very busy and it would take 2 hours. They were done in 2 hours and he TJ took me right in even though I did not have appointment. He said they were very busy and it would take 2 hours. They were done in 2 hours and he honored my discount coupons even though I forgot them. More

Reputation instead of money My oil change and tire rotation should have taken 1 hour at the most; instead I spent 2 hours. However, in recognition that it had taken twice the ti My oil change and tire rotation should have taken 1 hour at the most; instead I spent 2 hours. However, in recognition that it had taken twice the time, the $65 I should have paid was comped - in recognition that my time is also valuable. Instead of having a bad taste when I left, I was impressed (and fortunately had not had another appointment within that hour) with the care that Melissa took of me. I will return. More

excellent and friendly the service was excellent and the customer relations were very friendly. i came in unscheduled and the service was provided in less time than estimate the service was excellent and the customer relations were very friendly. i came in unscheduled and the service was provided in less time than estimated More

NOT Pushy Service I came for an oil change. My Service Advisor (Janice A.) INFORMED me about other services that were due or appropriate (valve job, new tires) but she I came for an oil change. My Service Advisor (Janice A.) INFORMED me about other services that were due or appropriate (valve job, new tires) but she did not arm-twist or pressure me at all about the additional services. She simply informed me, and let it drop when I said no. I appreciate her discretion. More

Staff attention and comfortable waiting room is a plus. Staff was courteous and gave accurate information about the service needs for my car. Having a TV set while monitoring a big storm was appreciated. Staff was courteous and gave accurate information about the service needs for my car. Having a TV set while monitoring a big storm was appreciated. More

Jamie is an asset to the service department Jamie is great to work with. She is so great that I waited for her to finish with other customers so that I could work with her again. This was my thi Jamie is great to work with. She is so great that I waited for her to finish with other customers so that I could work with her again. This was my third consecutive visit where Jamie and I worked together to solve my vehicle needs. She is knowledgable and upfront about what service needs to be done. After my alternator failed I needed to be towed in and Jamie was there for me providing the best customer service. She turned my repair around in the timeframe that I wanted and was very informative during the process. I will look for Jamie every time I have a service need. She is an asset to the service department. Also thanks to the mechanics who do a great job behind the scene. I don't know who they are but Jamie keeps me well informed. Thank you Jamie!!! More

Great customer service! I spoke with Chloe and expressed my concern of the issues I had, especially after having my car serviced a few weeks before. Chloe recommend I get a d I spoke with Chloe and expressed my concern of the issues I had, especially after having my car serviced a few weeks before. Chloe recommend I get a diagnostic and would call to inform me of the results. She did that and I was happy to receive the news that it was a minor repair and it was covered under my warranty. More

Very pleased with service department. Janice was very professional and patience. She listen to what I have to say. Will definitely come back to have my car maintenance here at liberty. Janice was very professional and patience. She listen to what I have to say. Will definitely come back to have my car maintenance here at liberty. More

Routine Maintenance I had a good experience. Honda was able to drop me off at work. I didn't wait anytime to get a ride to work and a shuttle was available. I rode the sh I had a good experience. Honda was able to drop me off at work. I didn't wait anytime to get a ride to work and a shuttle was available. I rode the shuttle back to Honda and returned to work within 30 minutes. The dealerships service is well priced. More

Service Brought vehicle in for service. Very pleased with response to my questions and concerns. Most accommodating to my requests. Will continue to bring veh Brought vehicle in for service. Very pleased with response to my questions and concerns. Most accommodating to my requests. Will continue to bring vehicles here for scheduled service. More