2,173 Reviews of Liberty Honda - Service Center
Service to properly maintain vehicle Excellent service and record keeping! No take backs at Liberty Honda. Excellent work and advice for my Odyssey 2008. Really miss Eric the former shop Excellent service and record keeping! No take backs at Liberty Honda. Excellent work and advice for my Odyssey 2008. Really miss Eric the former shop foreman he provided continuity and years of repair evolution knowledge. His advice was spot on and practical for the whole line of cars. He was an invaluable asset. Alex peck More
Excellent, timely service T.J. was most helpful in responding to my requirements in a timely and effective manner. I don't have much to add because this was a simple job -- rem T.J. was most helpful in responding to my requirements in a timely and effective manner. I don't have much to add because this was a simple job -- removing my snow tires -- but he responded to my request to place two tires in the back seat and two in the trunk. When I had the snow tires put on in the winter, they jammed three tires tightly in the trunk, and I strained my back removing them. More
Always a pleasure I always like dealing with TJ Graham. He's responsive whenever we reach out and always explains what needs to be done and when so we don't get any sur I always like dealing with TJ Graham. He's responsive whenever we reach out and always explains what needs to be done and when so we don't get any surprises. More
Great Customer Service Jamie was excellent. Very knowledgable about my vehicles past history. Her customer service is excellent setting the bar to new heights. This is the s Jamie was excellent. Very knowledgable about my vehicles past history. Her customer service is excellent setting the bar to new heights. This is the second time that dealt with Jamie for service and she was great both times. More
Quick and easy oil change 1st oil change on our 3rd leased honda oddyssey. Service rep went above and beyond to add a coupon in for me and made sure the vehicle was washed afte 1st oil change on our 3rd leased honda oddyssey. Service rep went above and beyond to add a coupon in for me and made sure the vehicle was washed after the oil change. More
Jaime’s service sets the bar very high, she is an asset Jaime was very warm and friendly, she displayed an incredible knowledge of service and her can do will do attitude really makes visiting a pleasure Jaime was very warm and friendly, she displayed an incredible knowledge of service and her can do will do attitude really makes visiting a pleasure More
Liberty Is The Best! Thank You Liberty Honda! TJ & JoAnna were exceptional as usual. I cannot day enough great things about this Dealership. The Ridgeline is by far the Thank You Liberty Honda! TJ & JoAnna were exceptional as usual. I cannot day enough great things about this Dealership. The Ridgeline is by far the best vehicle I’ve owned. More
Incompetent service department Have a three-year-old Honda Pilot purchased from Liberty Honda. Service department is incompetent and doesn't understand how a purchased warranty wor Have a three-year-old Honda Pilot purchased from Liberty Honda. Service department is incompetent and doesn't understand how a purchased warranty works. Had a problem with a factory installed gas tank hose leak. The hose is part of the fuel tank and therefore cannot be replaced by itself. Warranty doesn't cover hoses. When we called the warranty company they told us Liberty Honda did not explain that the hose comes from the factory as part of the fuel tank and therefore the replacement of the fuel tank should be covered. More
Pleased, once again TJ took the time to explain what service my car needed ahead of time and helped me plan my appointments. He even took a photo to share an additional TJ took the time to explain what service my car needed ahead of time and helped me plan my appointments. He even took a photo to share an additional problem they came upon during the work and explained what further work would be necessary. The wait was longer than originally predicted because of the extra work needed, but he checked in periodically to keep me updated. More
Outstanding Service While waiting for my vehicle to be serviced, I observed all of the service staff virtually walking briskly & sometimes out of breath between their cus While waiting for my vehicle to be serviced, I observed all of the service staff virtually walking briskly & sometimes out of breath between their customers in a genuine effort to provide up.to date progress reports & various important info. And always with a smile! More