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Liberty Honda - Service Center

Hartford, CT

4.5
2,086 Reviews
Call Service Center (860) 856-8700

2,086 Reviews of Liberty Honda - Service Center

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January 17, 2024

Great service. Thank you for your help with my car recall. You folks were great More

by teamjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember aorry
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Jan 18, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

The service was great and people were very helpful. I appreciate the help and left happy. More

by MATTHEW.KILDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Honda responded

Matthew, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2024

The staff is knowledgeable, respectful, efficient friendly and always ready to answer questions. The Service dept and Repair Center do excellent work More

by Slmbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Honda responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

January 16, 2024

She commuicated well. Called to discuss findings and next step. All paperwork included. She was wond wonderful More

by HJACKS1000
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
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Jan 16, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 16, 2024

No complaints. She explained what all needed and did great. Informed me what all are required and she did a follow up also after the service More

by georgeayalloor
Recommend Dealer
Yes
Employees Worked With
SVETLANA REISH
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Jan 16, 2024 -

Liberty Honda responded

Thank you, George! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2024

Overall great Very good service and efficient Would recommend To friends and family without hesitation More

by Angelc68
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 16, 2024 -

Liberty Honda responded

Thank you, Angel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2024

Chloe got us right in, looked up what we needed, and made sure we were taken care of. I always get great service at Liberty, and also always ask for Chloe. She's the best! More

by Iamstacier
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

January 15, 2024

Very good service it was done on time very friendly people specially Chloe Truglio I will recommend it to anyone i know all in all ill give it a 5 ?? More

by fcasaol
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 15, 2024

Waited 4 hours to have someone look at scraping door/body panel. Body shop guy finally volunteered to fix it. Great? Not so much! Used pliers and a hammer and just bent the offending parts out of the way. Ab More

by Dgbawt
Recommend Dealer
No
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Report | Print
Jan 15, 2024 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 15, 2024

He was polite and helpful. He was very polite, courteous and professional. He was accommodating and very easy to work with. More

by TINALOUISE1919
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Report | Print
Jan 15, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

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