Liberty Mazda - Service Center

Excellent response, service department was great and fast.Sales was in constant contact and not overbearing. Highly recommend service car to service wasn’t a Mazda. Traded it in for a new car. fast.Sales was in constant contact and not overbearing. Highly recommend service car to service wasn’t a Mazda. Traded it in for a new car. More

Efficient Thorough Friendly Attentive Welcoming You get the idea I could go on and I wouldn’t repeat myself till February The BEST the idea I could go on and I wouldn’t repeat myself till February The BEST More

Jason and team is always professional and courteous when I have my Mazada 6 serviced. I have my Mazada 6 serviced. More

They were very professional and courteous! I will recommend them to every one I know. recommend them to every one I know. More

Liberty Mazda has the best service manager, advisors, and techs of any dealer I have gone to .. very friendly and very knowledgeable. techs of any dealer I have gone to .. very friendly and very knowledgeable. More

Zach is a great service provider. Very friendly and honest. I also like the fact that they have master technicians working on my 10 year old car. honest. I also like the fact that they have master technicians working on my 10 year old car. More

They keep me up to date with all repairs via video And also things that should or need to be replaced even if I decline. also things that should or need to be replaced even if I decline. More

Tires were rotated... greasy fingerprints all over rims and side of car. Technician needs to be aware of this. and side of car. Technician needs to be aware of this. More

Hi Liberty Team: First off this isn't about anyone Hi Liberty Team: First off this isn't about anyone individually. Your staff has tried its hardest and has called me weekly to report the fail Hi Liberty Team: First off this isn't about anyone individually. Your staff has tried its hardest and has called me weekly to report the failure to fix my vehicle. However, I am sharing what I feel is a failure of your brand and service. We bought a 2013 Mazda from Liberty. As recently as June I paid $1700+ for a full replacement of significant issues around steering. I have paid you every time you've asked me to do something every time you serviced my vehicle (please check service history). 8 weeks ago, the car's engine completely died. We had the car towed to you with a promise that you'd repair my engine since this 'always happens with Mazdas from 2013 and older.' John has called my wife and I every week stating any day now it will be ready- each time it wasn't and we've been given multiple loner cars (one you asked us to return and swap out). This week we received the call that the car was unfixable, not because of the engine (which was replaced) but because of a faulty part that you put in when we replaced the steering in June ($1700). This week you asked us to return our loner car, and stated that our 2013 Mazda was mostly drivable but not really- and that we should pick it up. My wife thinks we still need to pay for the repair- I do not. We are coming Friday or Saturday to pick up our unfixed car, and I am not expecting to pay since the work was not completed. That said, clearly we will no longer be purchasing a Mazda for ourselves and we will not be recommending your brand to anyone who ever asks. I am sorry but you requested feedback; I hope this helps you improve. Philip Meer 646-373-5022 Mazda CX9 (currently in your shop) More

There is a reason that I drive a half an hour from Massachusetts. I could go to the Mazda dealership in Springfield, but liberty Mazda is the absolute best. Their customer service, their work ethic, a Massachusetts. I could go to the Mazda dealership in Springfield, but liberty Mazda is the absolute best. Their customer service, their work ethic, and quality of work is top notch. More