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Liberty Mazda - Service Center

Hartford, CT

4.8
1,095 Reviews
Call Service Center (860) 240-7406

1,095 Reviews of Liberty Mazda - Service Center

Sort by
November 30, 2021

Excellent job I love thank you I’m so happy to drive a MAZDA CAR More

by FRANK03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Dec 01, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Frank. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2021

Outstanding service. The best service manager Jason explain the reason something needs to be done More

by INNA2ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
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Dec 01, 2021 -

Liberty Mazda responded

Thank you for your review and kind words for Jason and our team. We appreciate your business and look forward to serving you again soon!

November 29, 2021

The staff is always friendly. I really like the video of my cars condition. They always work with me. More

by BOBPAYZ61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 29, 2021 -

Liberty Mazda responded

Bob, Thanks for sharing your thoughts about your experience working with Zach and Shannon here at Liberty Mazda. We appreciate your business and hope to see you again soon!

November 27, 2021

They are always accommodating and do it right. I’m always confident that every problem is corrected. Love the video explanations More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 28, 2021 -

Liberty Mazda responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 25, 2021

Particularly impressed with Alan Parts, the tech who called to review repairs and Johnathan, fantastic. More

by JCCSWIM
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young woman tech calledme to review $900 in repairs, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Nov 26, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Alan and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

November 25, 2021

Staff was very welcoming and professional. Provided results of the services that were done. In and out in no time. Geat job! More

by ADHUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

Nov 26, 2021 -

ADHUGGINS responded

Thank you for the continued great customer service!

November 24, 2021

Excellent response, service department was great and fast.Sales was in constant contact and not overbearing. Highly recommend service car to service wasn’t a Mazda. Traded it in for a new car. More

by BILLMAROTTO189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Zach Apruzzese, Abdul Fakhar
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2021

Efficient Thorough Friendly Attentive Welcoming You get the idea I could go on and I wouldn’t repeat myself till February The BEST More

by PaulNoonan892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Nov 24, 2021 -

Liberty Mazda responded

Paul, It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

November 23, 2021

Jason and team is always professional and courteous when I have my Mazada 6 serviced. More

by CVHICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

November 22, 2021

They were very professional and courteous! I will recommend them to every one I know. More

by jgavalo2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Nov 22, 2021 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

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