Liberty Mazda - Service Center

I like that I get a video of my care being serviced I live in Massachusetts and choose to go to Liberty Mazda for all my service (I did buy my car here). I find it to be a very friendly place and I lov I live in Massachusetts and choose to go to Liberty Mazda for all my service (I did buy my car here). I find it to be a very friendly place and I love that I get a video of the technician doing my service so that I can be sure if I need a part or something replaced, that I can verify that with my own eyes. The only reason I gave them four stars is that this time I forgot to ask for my car to be washed and they didn't ask if I wanted it done either. As I was leaving I realized it and simply didn't want to spend any more time there so I let it go. However, it would be nice if they remembered to ask customers this question. More

Outstanding the friendliest service department The friendliest service department I have ever dealt with. They always make you feel welcome. Jason has a great crew of service writers. Had a few que The friendliest service department I have ever dealt with. They always make you feel welcome. Jason has a great crew of service writers. Had a few questions for Jason about my car. He knew the answer s didn't have to look thinks up. He knows his stuff. Jason and the service department is the reason why I keep coming back. Thanks again for a great experience. More

Personal attention from Service Manager Jason There had been an earlier scheduling issue, so to make sure there were no issues this time, Service Manager Jason dealt directly / personally with me. There had been an earlier scheduling issue, so to make sure there were no issues this time, Service Manager Jason dealt directly / personally with me. He kept me filled in on my cars status, did everything possible to make my stay pleasant, and gave me a good price for the repairs. The repair work was so far as I can see done well and correctly. More

Great Service A real pleasure doing business with Liberty Mazda.They are quick and very honest. A very comfortable environment. You are treated with respect and are A real pleasure doing business with Liberty Mazda.They are quick and very honest. A very comfortable environment. You are treated with respect and are always treated by the service manager. More

Peresonal Customer Service Personal service given to me and the two Mazdas I own. Very thorough service and accounting given to me about the charges on my bill. Personal service given to me and the two Mazdas I own. Very thorough service and accounting given to me about the charges on my bill. More

KUDOS TO SERVICE DEPARTMENT Jonathan Martinez is awesome; represents Liberty Mazda well. Jason Secor sets the tone for whole Service Department! A positive improvement since he c Jonathan Martinez is awesome; represents Liberty Mazda well. Jason Secor sets the tone for whole Service Department! A positive improvement since he came on board! More

First oil change Shannon got my vehicle in quickly upon my arrival and the work was completed in a reasonable amount of time. I do not have any complaints about the se Shannon got my vehicle in quickly upon my arrival and the work was completed in a reasonable amount of time. I do not have any complaints about the service that I received. More

Great Customer Service I had a great experience from start to finish. I had a 7am appointment and staff was there ready to greet me and service my vehicle. . I had a great experience from start to finish. I had a 7am appointment and staff was there ready to greet me and service my vehicle. . More

Excellent experience The service people listened to me, Merced was excellent, going out of his way to help me and explained the repairs well. The whole service department The service people listened to me, Merced was excellent, going out of his way to help me and explained the repairs well. The whole service department crew gave a feeling of comfort, trust and understanding. We will be coming back. More

Recall Work The recall work went fast which fit into my time schedule. I also addressed an issue I had with the navigation system and the technician was able to The recall work went fast which fit into my time schedule. I also addressed an issue I had with the navigation system and the technician was able to help me set it up. More