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1,061 Reviews of Liberty Mazda - Service Center
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September 12, 2019
Excellant service as always I have purchased two cars from Liberty the last almost 20years and have never had a problem with their service program. Service people have been very I have purchased two cars from Liberty the last almost 20years and have never had a problem with their service program. Service people have been very very good and helpful. More
by Dean
Employees Worked With
Mersad, Shannon.
September 10, 2019
Recall work was completed quickly The recall work went faster than expected. I really like the video inspection work by the technician showing the issues that needed to be addressed i The recall work went faster than expected. I really like the video inspection work by the technician showing the issues that needed to be addressed in the near future (rear brake pads, parking light out, darkened brake fluid, etc.). More
by Dave
Employees Worked With
Allen Inhphom
September 05, 2019
Very quick and affordable service This was my first visit for service on my Mazda. The service department is spotless. You can see the entire process. I was not worried at all about This was my first visit for service on my Mazda. The service department is spotless. You can see the entire process. I was not worried at all about the qualiry of work that was done. Jonathan was very professional. I will be returning for all of my future service needs. More
by Tevis Frost
Employees Worked With
Jonathan Martinez
August 29, 2019
Smooth Running Vehicle This entire dealership is run like a smooth running machine. From sales to service or parts everyone in knowledgeable and friendly. They listen to co This entire dealership is run like a smooth running machine. From sales to service or parts everyone in knowledgeable and friendly. They listen to concerns and answer questions appropriately. More
by LadyDi
Employees Worked With
John
August 28, 2019
Great Customer Service. I had a great experience at Liberty Mazda. I brought my car in for recall and oil change, Mersad was very helpful he explained all the work that was d I had a great experience at Liberty Mazda. I brought my car in for recall and oil change, Mersad was very helpful he explained all the work that was done on the car, and was able to answer all my questions. I highly recommend Liberty Mazda. More
by Semirv
Employees Worked With
Mersad Sahanic
August 20, 2019
Great Customer Service! We had the best experience with Jason Secor at Liberty Mazda. Jason, as the Service Manager, goes above and beyond for customers and he is always ther We had the best experience with Jason Secor at Liberty Mazda. Jason, as the Service Manager, goes above and beyond for customers and he is always there to help. Thanks so much for all the work you have done for us. We love our new car as well! Thank you More
by Danielleg
Employees Worked With
Jason Secor
May 01, 2018
Best service department! It’s always a pleasure to have my car serviced at Liberty Mazda! From the service techs to the service manager, all of the employees are courteous, kn It’s always a pleasure to have my car serviced at Liberty Mazda! From the service techs to the service manager, all of the employees are courteous, knowledgeable and timely! More
by Cameron609
Employees Worked With
Jason, Chuck, Allen
December 17, 2015
Professional, honest service department I recently had my car serviced at Liberty Mazda. I was greeted by Jonathan right away and went over the concerns I had. He was technically knowledgabl I recently had my car serviced at Liberty Mazda. I was greeted by Jonathan right away and went over the concerns I had. He was technically knowledgable and very professional. He made me feel at ease that my car was in good hands. I was soon after greeted by the Service Manager, Jason. He is a hands on manager who truly cares about his customers and the reputation of the service department. The facility is clean and modern with a nice waiting area but I chose to take their free shuttle back home. Although I'm not a mechanic, I know a lot about cars and do a lot of work myself so I usually know what is wrong with my car when I bring it in to be serviced. I use this knowledge to judge the honesty and integrity of a service center. The diagnosis and suggested repairs by Liberty Mazda were spot on. They were honest and fair. I will not hesitate to use Liberty Mazda Service next time the need arises and I would recommend them to friends and family. More
by JFKnight
Employees Worked With
Jason, Jonathan
August 07, 2015
"Service Department is Outstanding!" I bought my car at another dealership and was dissatisfied with that dealership's service department, so I tried Liberty Mazda and am I glad I did. E I bought my car at another dealership and was dissatisfied with that dealership's service department, so I tried Liberty Mazda and am I glad I did. Every time I have come in for an oil change, the staff is friendly and very efficient and I don't have to wait longer than 45 minutes....and they even wash my car! Now that's service that you don't get everywhere! I can honestly say that Liberty Mazda is the best overall dealership in Connecticut!!! Vivianna More
by Vivianna53
Employees Worked With
Charles Brocuglio
April 18, 2013
Visiting this dealership was one of the worst experiences ever. First off, I set up an appointment with them and when I came in it was like I just decided to waltz on in. They didn't have me scheduled, didn' ever. First off, I set up an appointment with them and when I came in it was like I just decided to waltz on in. They didn't have me scheduled, didn't know why I was there, they didn't even know my name. Second, when they did find out what was wrong with my car, they ordered the wrong part! Third, once they received the correct part and finished installation, they took so long with the paperwork. They asked me if I wanted it to be faxed to me since I had to go back to work and so I agreed. I had to call back 3 times the NEXT DAY in order to finally receive my paperwork. I would not recommend this dealership to anyone. The only upside is the service rep, Amber was very friendly, and Eric was also pretty helpful attempting to get things sorted out, but still was one of the worst experiences I've ever had to fix my car. More
by Brandonrex21
Employees Worked With
Amber, Eric, Jason
