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Liberty Mazda - Service Center

Hartford, CT

4.8
1,139 Reviews
Call Service Center (860) 240-7406

1,139 Reviews of Liberty Mazda - Service Center

Sort by
December 04, 2021

Fast and friendly service. Always a good experience. Definitely recommend for sales and service. Thanks!!! More

by WENDYB117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Dec 05, 2021 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wendy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 03, 2021

Quick efficient service with an understandable explanation of services provided. Customer service explained what’s coming up next with my car. More

by LibraSun7
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Dec 05, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2021

Mazda did an amazing job fixing try car. Kept me updated with progress. 10 stars More

by KOKO51479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

December 01, 2021

Have bought two cars here. Awesome dealer and service. They are excellent in getting things done. I’d highly recommend them. More

by DONNAMBEGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My unionville neighbor. I’m not sure his nam. Five stars , Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Dec 01, 2021 -

Liberty Mazda responded

Thank you, Donna, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2021

Outstanding service. The best service manager Jason explain the reason something needs to be done More

by INNA2ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Report | Print
Dec 01, 2021 -

Liberty Mazda responded

Thank you for your review and kind words for Jason and our team. We appreciate your business and look forward to serving you again soon!

November 30, 2021

Excellent job I love thank you I’m so happy to drive a MAZDA CAR More

by FRANK03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Dec 01, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Frank. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2021

The staff is always friendly. I really like the video of my cars condition. They always work with me. More

by BOBPAYZ61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 29, 2021 -

Liberty Mazda responded

Bob, Thanks for sharing your thoughts about your experience working with Zach and Shannon here at Liberty Mazda. We appreciate your business and hope to see you again soon!

November 27, 2021

They are always accommodating and do it right. I’m always confident that every problem is corrected. Love the video explanations More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 28, 2021 -

Liberty Mazda responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 25, 2021

Particularly impressed with Alan Parts, the tech who called to review repairs and Johnathan, fantastic. More

by JCCSWIM
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young woman tech calledme to review $900 in repairs, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Alan and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

November 25, 2021

Staff was very welcoming and professional. Provided results of the services that were done. In and out in no time. Geat job! More

by ADHUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

Nov 26, 2021 -

ADHUGGINS responded

Thank you for the continued great customer service!

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