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Liberty Mazda - Service Center

Hartford, CT

4.8
1,063 Reviews
Call Service Center (860) 240-7406

1,063 Reviews of Liberty Mazda - Service Center

Sort by
March 01, 2023

Service was easy to book. When I arrived the staff was courteous and thorough. Routine maintenance was done quickly. More

by Christinaz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name but was a young man. Might be new., Jonathan Martinez, Zach Apruzzese
Report | Print
Mar 02, 2023 -

Liberty Mazda responded

Thank you, Christina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2023

Worst service experience I have ever had. Will never deal with Liberty again! I have nothing negative to say regarding Mazda. The Liberty Service department should take some lessons on how to More

by peterlingua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Mar 02, 2023 -

Liberty Mazda responded

We're sorry to hear about your experience, Peter, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sharing some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 26, 2023

Great people, great service, very good quality product. Bradley in service made my visit for service quick and all my concerns were addressed. Zeon in sales supported my purchase and checked up on the pr More

by jrschrijn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 27, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

Excellent service and very nice and relaxing showroom. Service price comparable to 3rd party shops. There really is no reason to have your mazda serviced elsewhere. More

by REMLESEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Feb 26, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 24, 2023

The issue was not resolved, tried to make another appt they were too busy. Spent 278.00 and now I am going another place for service! More

by PAMELAEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
Report | Print
Feb 27, 2023 -

Liberty Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Pamela, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 22, 2023

Thank you liberty Mazda for getting the job done as you do every time I bring either one of my Mazdas in for service. The service riders and techs are all top notch. The job always gets done to perfection. More

by GREGORY.SPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 23, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Great service. Attentive. Respectful. Engaged and willing to answer questions and provide explanations. Nice people. More

by lynndsimpson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Feb 23, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 20, 2023

Staff was helpful, polite and work was done in a timely manner. Everything went smoothly. More

by BERTOHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Bert, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Zach and Jonathan were able to help, and we hope to see you again!

February 19, 2023

Appreciated the information they shared with us about our car . The video was informative. Everyone we dealt with was courteous. More

by rjlafrance16
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Thank you for your very kind review. Zach, Michael, and Jason strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 19, 2023

I’ve been bringing my car to Liberty Mazda since 2014 and the service is always excellent! More

by DAVEKENNEDY2815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Dave, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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