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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews

1,062 Reviews of Liberty Mazda - Service Center

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January 06, 2023

Thank you for your sling care of my old Mazda again ! Zach! Even when I don’t bring it in it’s taken care of by my husband ! More

by mazdarachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 08, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2023

Easy and convenient with friendly customer service. The video of what they did and what the car needed was a great feature. I’d definitely go back. More

by Tracie Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 08, 2023 -

Liberty Mazda responded

Thank you, Tracie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 03, 2023

The excellence of the service continues to be top notch , the costumer is taking care of with care and professionalism , the work is done with care as prompt as possible More

by MARGARETPINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 04, 2023 -

Liberty Mazda responded

Margaret, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 03, 2023

No words can explain how much I appreciate the genuine assistance from the service department. They are very hard working and phenomenal ! More

by mariahrm16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jan 04, 2023 -

Liberty Mazda responded

Mariah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2023

Liberty Mazda in Hartford is the only place I go for any services related to my 2018 CX-9. The technicians are helpful, knowledgeable, professional and friendly. More

by Aeuban4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jan 04, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

January 03, 2023

I love the respect that they have for their customers. They treat you like family More

by DIANEEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim , Jonathan Martinez, Zach Apruzzese
Jan 04, 2023 -

Liberty Mazda responded

Diane, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 03, 2023

Jonathan was communicative; advised what was needed and the order in which it would be best to fix. I appreciated his honesty and will continue to choose this location based on the courtesy of the people a More

by HEATHERMN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 04, 2023 -

Liberty Mazda responded

Heather, Thank you! Jonathan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 03, 2023

I drove in from Massachusetts to have my car serviced here. I’m very pleased with every aspect of the process. The managers at the dealership were great accommodating. My service writer was very thorough More

by Andrewccdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez
Jan 04, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 02, 2023

Jason Secor is awesome! Always willing to go the extra mile for me! Very down to earth group. More

by bcabwcypdelove@duck.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jan 03, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Very nice service, everyone is friendly and helpful. Attention to detail too. Clean and well stocked waiting area. More

by Sss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Dec 31, 2022 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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