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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews
Call Service Center (860) 240-7406

1,062 Reviews of Liberty Mazda - Service Center

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December 24, 2022

Perfect attention to detail. Very efficient and friendly. The timing of the device and documentation was world class. Thanks More

by ROBINSON_269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Very pleased with the customer service and work performed on my car. Have been coming here for years. More

by KATHY_DIMARTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Kathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 21, 2022

Entire process was super easy, from making rhe appointment online to sign in and get the sevice. More

by SFARBER_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 22, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2022

The staff is very knowledgeable and aims for high customer service …. Thank you for taking care of us !! J. Benoit More

by FIREGUYJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 20, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 20, 2022

I enjoyed working with the service manager and discussing my issue directly with the tech. I’d like to keep this line of communication open as we continue to work to diagnose and solve the issue. More

by Chrispetron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
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Dec 20, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Chris, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

December 20, 2022

Staff very informative, skillful, articulate and helpful. New procedure s work well and staff very thorough. Really felt taken care of. More

by ENNISMMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever worked with me in person , Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 20, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2022

Well, they did a good job explaining what they did but this is the 2nd time that the flat tire light comes on after work done on the car, not happy with that. More

by MEDINAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Dec 19, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 17, 2022

I liked a video feature - keep it, pretty self explanatory. I know it’s not a mechanics part, but you guys could also do bodywork services for scratches and little dents, that would be nice. I wou More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 18, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Simon, and look forward to your next visit.

December 16, 2022

Great experience with them. I was in and out and everything was completely smoothly. Thanks More

by AMI.KHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 18, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2022

Customer service is excellent. Shannon kept in touch with me through the day and offered to replace a broken vent for free. Love the videos they send. I'm not a big fan of the Lyft More

by Aimee-soucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 18, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Aimee, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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